Reviews (7,393)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

February 19, 2023

doesnt work at all cant add products to store, or connect , no help from Facebook please fix this .

God Mode Supplements
Canada
3 months using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

March 29, 2021

Too complicated, too many options, should have made it simpler, and then through experience adding more and more options for user. This is way too complicated for a beginner.

Tech Buzz
Czechia
2 months using the app
October 28, 2020

I used app to sale products, its easy to used, but sales are not great how can you help me meet my goals

j1menezjulio-store
United States
4 months using the app
Meta replied October 29, 2020

Thank you for leaving a review, I'm glad to hear your experience with the app has been good so far. Facebook is an excellent tool for marketing and I would love to share some resources on how you can leverage ads to make more sales. Keep an eye on your email for a message from me! - Veena, Shopify Support

January 6, 2021

Love as we look forward to providing Demmer Doodles Fur Boutie to many dog, puppy and cat lover across the world.

Demmer Doodles
United States
6 days using the app
November 3, 2020

Ainda estou aprendendo a configurar o meu canal de venda no face book, ainda preciso de ajustar de modo que os compradores tenhas mais facilidade de visualizar a minha loja.

Calçados Paulo Brandão
Brazil
6 days using the app
January 4, 2021

This is really helped me to increase my sales volume and target audience is also very good as well as its very user friendly.

offerin.in
India
6 days using the app
March 2, 2023

HI.3 DAYS AGO YOUR APPLICATION CHARGE SOME FEE FROM MY CREDIT CARD. BUT I NEVER PUT MY INFORMATION. HOW IS IT POSSIBLE? MY BANK INFIRM ME AND I CANNOT FIND ANY PLACE WHERE I LUNCH MY COMPLAINT SO I AM MENTIONING MINE COMPLAINT HERE IN REVIEW. GUIDE ME ON HOW I CAN GET BACK YOUR CHARGED FEE. MY EMAIL ID IS NABEELFSD@GMAIL.COM

My Remeo
Pakistan
3 months using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

September 27, 2020

I updated the app within my shopify so I could continue to tag products on my instagram. Despite following all the steps it is no longer allowing product tagging. Very disappointing

Hellolittlefriday
Australia
4 months using the app
Meta replied September 28, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

December 31, 2020

yes good good good! yes good good good yes good good good! yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!yes good good good!!

ebooknatic
Philippines
2 months using the app
September 27, 2023

Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.

Imanizpuphub
United States
6 days using the app
Meta replied September 29, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support