Reviews (7,399)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

Edited September 27, 2020

Not intuitive enough. I had to disable cookies and try many variations first before getting it to work.

Estelle Billot
United States
17 minutes using the app
Meta replied September 28, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

October 28, 2020

It was easier than expected. I would recommend new users like myself jump on shopify and use these apps that are available

JimmyTheArgentine
Australia
9 minutes using the app
December 27, 2020

Within 2 minutes of me installing this app, my whole ad account got banned. Thanks a lot. I'm now lost at where to market my store. Merry. Christmas.

Juniper Lenses
Canada
9 minutes using the app
Meta replied December 28, 2020

Thanks for sharing your feedback! That definitely sounds frustrating! Facebook handles account integrity issues directly. In that regard, there is a way for you to appeal the ban directly with Facebook for your ad account. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 29, 2020

Todo correcto excepto las políticas de venta de productos de contenido sexual. Vendo lencería y baño y muchos de mis productos son rechazados porque las imágenes tienen connotaciones sexuales según Facebook.

www.tucorseteria.com
Spain
8 minutes using the app
Meta replied September 30, 2020

Gracias por compartir tus comentarios! Facebook tiene un proceso de apelación para productos que cree que se han marcado incorrectamente. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)

February 2, 2021

I think it was a bit confusing to set up, but I figured it out after some googling and reading different threads.

SplendidPineapple
United States
7 minutes using the app
Edited September 27, 2020

I don't know yet, I am just trying it right now and you leave me no choice but to rate it! What should I say?

MyJewelBox
Canada
7 minutes using the app
November 2, 2020

still figuring out how to maximize this app.. will let u know later on.
i hope this will help me build more audience thru this

Rock and Stock
United Arab Emirates
6 minutes using the app
January 16, 2021

Very easy to use and setup. Took me about five minutes to set up both my Facebook and Instagram accounts.

GoldiLocsNC
United States
6 minutes using the app
March 9, 2021

This was helpful, after searching and ending up at dead ends. I was able to use this pathway to get things linked.

Classic Cruisers
United States
6 minutes using the app
March 29, 2021

It is complex to use and it is a learning as you go process. But if you take the time it is worth doing.

St Vincent's Shops England & Wales
United Kingdom
5 minutes using the app