Reviews (8,343)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it
Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support
좋은앱인것은 분명합니다.al너무 의존한는것 같아서 어느정도 불안합니다 .하지만 페이스북에서 개선하리라 생각합니다 페이스북에 광고 꼭 게제하고 싶습니다 왜냐하면 페이스북은 위대하니까요
got instantly banned saying that i didn't apply with the 4th point of the policy or whatever. I read it and i am a 100% sure i didn't violate the terms. I asked for a review and got said that the original reason was true and that my account should stay that way. I literally didn't even started using it. Thanks.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
This is single-handedly the #1 worst experience of anything and everything of all time, not hyperbole. BEWARE! At the end of January, I followed the setup steps for the FB sales channel, which included creating a commerce account. The bulk upload of my products into the commerce account immediately got my Business Manager restricted. Not only that, but by association my personal ad account was also restricted from advertising. Facebook is citing "issues of integrity" with my Shopify Commerce account. I cannot advertise on this business manager, my personal ad account, and by association, any business manager I make from my personal ad account. I have gotten 0 support except for being referred to Facebook. There are others who have experienced similar issues evidenced by the other negative reviews. This has cost me 6 weeks and counting of trying to remediate the issue, and having the ability to use Facebook as an advert platform for any business. Please fix this.
Thank you for taking the time to leave a review. This definitely sounds like a very frustrating experience and not what we would expect. When it comes to account eligibility Facebook has complete control over this aspect so you will need continue working with Facebook to get your account status rectified. I'll be following up via email shortly to see if you have any additional details to share. Look forward to hearing back. -Anna, Shopify Support
I used this app to help me reach more and better customers. I am looking forward to the results now. I had a hard time linking my IG account, which was rejected for a reason I ignore. I will have to work out that situation and connect with Support.
so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.
hard to use. can do verify for me.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Me encanta esta aplicación porque mejora mi exposición para mis clientes. Para generar mucho más clientes.
It was awesome. I enjoyed using it to setup the Facebook channel for Shopify. All the options were very clear and straight forward. No confusion at all.
it was awesome and so easy to do even a person like myself who is working in the internet world since 2011 till now but these kinds of works are so hard to do in normal way coding etc.. but you make it easy for anyone thank you!