Reviews (8,393)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through seamless integration with social media, enabling shoppable posts and ads directly from feeds. They appreciate the easy setup, effective product syncing, and valuable sales analytics that enhance marketing strategies. The responsive customer support and user-friendly interface also receive positive feedback, making it a valuable tool for improving customer engagement and increasing sales.

March 29, 2021

It is complex to use and it is a learning as you go process. But if you take the time it is worth doing.

St Vincent's Shops England & Wales
United Kingdom
5 minutes using the app
December 14, 2022

installed but showing something wrong, Facebook needs to resolve this issue asap, ......................

kozmen
India
5 minutes using the app
Meta replied December 14, 2022

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve

March 27, 2021

not certain yet, i have only just startin using this but the method to link the two was very easy, just not 100% sure what I am doing

cleanbychristinaledang
Norway
7 minutes using the app
Meta replied March 29, 2021

Hey there! We appreciate you taking the time to leave us a review. I have sent you an email with some resources to give you a hand in navigating all things Facebook. Look forward to hearing from you! - Jake, Support Specialist

February 17, 2021

I was easily able to connect instagram. Not the same easiness with Facebook. I have to try again in order to connect facebook.

Bubulle et Jujube
Canada
4 minutes using the app
Meta replied February 18, 2021

Thanks for sharing your feedback! I'd be more than happy to help you with any speed bumps you've encountered. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

July 22, 2022

Good app, it allows us to market our products better in Facebook and instagram shopping. Thank you!!!

JoshTU
Canada
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

December 17, 2020

The onboarding directions were clear and the actionable steps were intuitive which helped me work through the setup very quickly. Much appreciated!

Your Friend in Creativity, Jennifer Lee
Canada
December 10, 2020

The app was pretty straightforward to set up. Had to reach out to support, as I received an error on publishing my first ad, but that was quickly resolved. Great support team at Shopify. Thank you! - Jordan from personalizedpuzzles.co

Personalized Puzzles
Canada
February 25, 2021

Seems super simpler so far and I am impressed by it today I would recommend to others for sure THANKS

The Label Experience
Ireland
March 3, 2021

this is a good app, it allows me to market on Facebook. Nice UI! I look forward to more to come! keep up the good work

shini-test
Canada
November 23, 2020

Nice. Amazing. Spectacular. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

The Bad Guys Club
Canada