The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment
We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review
Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.
Vitro Samples Center
This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses
Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico
super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.
Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.
Leia Inc. | Lume Pad
Always happy to talk with the support team, really helpful.
This app is a must-have if you use FedEx.
Seeing that you had a 5-star experience is the best thing we could hope for. Appreciate your special mention of this app being a must have for FedEx users.
Plymouth Artisan Cheese
Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!
We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.
The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!
We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.
we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)
Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.
Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work!
We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.
Excellent support team! I am starting to use the app and it seams very straight forward. Look forward to see its possibilities, compare to the FedEx dashboard it is a breeze.
Thank you for sharing your rating with us. Much appreciated. Glad that you are already loving the app's features.