Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

June 23, 2022

Fera is easy to use and good value. i like how you can have product and store reviews so customers can review their overall experience too

EEL BATTERY
China
Almost 2 years using the app
February 15, 2021

TOP ! Very good application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PrettyLadies
France
Almost 2 years using the app
Fera Commerce Inc replied February 16, 2021

Thank you for your review and all your excitement about the app. ❤️ I'm glad that we were able to help you get your stuff done. 😁 Please reach out anytime if you need something.

June 25, 2020

Amazing customer service. I had trouble locating the skills on my store, Holden was very helpful making sure everything was setup correctly and to my liking. Highly recommend this app.

Isaac Anthony
United Kingdom
Almost 2 years using the app
Fera Commerce Inc replied July 22, 2020

Holden and the rest of the support team are truly amazing! Thanks for using our app.

December 6, 2022

Straight forward app design that makes it user friendly and really quick customer support with detail and simple explanations. I will continue to use this app!

scope
United States
Almost 2 years using the app
June 25, 2021

I just started using this app and it looks great. Very easy to set up. It looks beautiful and helps us get reviews from our customers to boost our sales. Highly recommended app!

Rougecoco
United Kingdom
Almost 2 years using the app
Fera Commerce Inc replied June 28, 2021

Thanks for the review ❤️. We're so happy to hear we've been able to help your store through gathering reviews!

If you need anything, feel free to reach out! 😁

January 23, 2023

This app is fantastic. Best product review app I have come across on Shopify. Would recommend to anyone that needs a simple and uncomplicated app. They have free trials as well which is a big help for those who don't know if they plan to commit. Their live chat is EXCELLENT. Holden is consistently helpful. You can also type in reviews yourself which is extremely helpful since I get reviews from Facebook, Google and Instagram.

Opal's Handmade
United States
Almost 2 years using the app
April 20, 2018

Great app for doing useful things. Would definitely recommend giving it a try.

Beerme Co
United States
Almost 2 years using the app
August 22, 2022

Awesome UX - easy for customers to use, easy for me to use, and the customer service is amazing. Thanks so much!!

Boogie Beans
Australia
Almost 2 years using the app
May 11, 2021

I enjoyed everything about this application!! It was super easy by taking me step-by-step and launching the customer feedback campaign was amazing!!! Not to mention it is all free!!! How great is this!! Thanks guys!!

House of Reneau
United States
Almost 2 years using the app
July 24, 2023

Fantastic app, with everything you need. Support also speedy and very clear, helpful team. Thank you Fera!

The Haut Company
Germany
Almost 2 years using the app