Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 24, 2022

Great customer service with fast responses. I will definitely recommend it for anyone looking for thier services

LaFleur Apparell
United States
Almost 2 years using the app
June 12, 2021

Im still trying it but by now is pretty useful, the reviews looks great on the page and i think they will help me to get more customers

SlothPin Company.
Mexico
Almost 2 years using the app
Edited February 12, 2021

Oh my gosh I had to write a review about this app. It's amazing. i can see how it can help me boost my conversions. so many great tools but customizeable. Everything fonts colors I can customize it makes my site so pretty. Also customer service was so good. I had a session with Lisa and she walked me through the whole app it was the best tutorial I got on an app hands down. Just love it!! They have excellent service go for it ! Updates its Feb 2021 : I've had this app for over two years. The date shipping feature is great to use under the add to cart. I just learned they now have added the review widget that will help me save money on other review apps i am very excited about this. They always respond soon. If you have questions just write them thanks Fera

www.Nuroco.com
United States
Almost 2 years using the app
January 2, 2021

it`s a great app to use, sometimes it`s difficult to understand all the application you have, but the customer support is above and behond. even in the weekend they are ready to help you. special thanks to Roel and Holden

Bright Memory
Netherlands
Almost 2 years using the app
Fera Commerce Inc replied January 5, 2021

Customer support really is awesome. Please let us know if you need anything going forward and thanks so much for your review!

December 7, 2017

For my apparel store it works great.

millsbay.com

Mills Bay
United Kingdom
Almost 2 years using the app
January 12, 2023

I love it.. Definitely helps my business build our brand.
Can’t wait to get the optimization review of my site.

Fayes Beard Bully
United States
Almost 2 years using the app
March 8, 2018

Very easy to use! Helped my website a lot, Thanks

The Cosmos Channel
United Kingdom
Almost 2 years using the app
July 26, 2022

I was hesitating between Fera and some other review apps, eventually I went for Fera as it has most of the functionalities that I need. Also, I must say that Fera is easier to set up compared to other review apps!

Veilnicorn Scarves
Malaysia
Almost 2 years using the app
Edited February 28, 2021

Good review app has great customization for free. Try it. Great customer service, fixed my review problem within the same day!!

SHERO BEAUTY
Malaysia
Almost 2 years using the app
Fera Commerce Inc replied February 16, 2021

Thank you for the review. ❤️ I'm glad our customization feature was able to help you. 🙂 Reach out anytime if you have any questions.

January 26, 2021

Super fast customer service reply, super helpful with pictures to show what to do. Easy install, super self explanatory, I love it so far!

Black Rainbow Apparel
United States
Almost 2 years using the app