Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 18, 2021

The app has been great in the short time I've used it!!!! I'm looking forward to using the app more.

A'sha Collection Online
United States
Over 1 year using the app
Fera Commerce Inc replied January 18, 2021

Amazing! Thank you for your review. If you need help with anything, please let us know!

November 19, 2018

Im tested this app and I'm loving the layout and how you can physically see everything that you are doing!

BarberNova
United States
Over 1 year using the app
February 17, 2022

Love the simplicity of it. The price is also the best I've seen for the features I get. Starting out is difficult but these folks make it a bit easier.

Emerald City Collectibles
United States
Over 1 year using the app
Edited March 3, 2022

FIVE STAR! I really thought I was going to have to pay someone to do this, but nope! This app was perfect. Im not the best with these back end things and this add on was as easy as 1,2,3. HIGHLY Recommended.

Klassic Kloth
United States
Over 1 year using the app
April 29, 2018

Love Love Love this! Easy to navigate through!

Funk Enterprises
United States
Over 1 year using the app
March 21, 2021

Fera is the best app on shopify. It has so many advantages you can put into your store and more. It has the best costumer service that will always help you out. I recommend this app from the bottom of my heart. This app helped my online store a lot, and i appreciate it. I want to give this app more than 5 star, but it is the maximum. IT DESERVES 10 STARS. FERA All The Way!!!

Daysstuff
Norway
Over 1 year using the app
November 12, 2020

Fera is working so well on my site. The social proof pop-ups are great and really effective and the customer insights super helpful as is the Fera team's customer service.

Antipodream
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied November 12, 2020

Happy to hear this! Yes, you can learn so much from the shopper and order journeys to make the customer experience better. Thanks for using Fera!

January 23, 2022

this app is really great and easy to use, the reviews show up on every product page and ive had alot of customers redeem discounts

ILashX™
Canada
Over 1 year using the app
Edited September 15, 2018

We are a brick and mortar company and we just got online and this app has given us time to focus on other things

Empress Skin Care
United Kingdom
Over 1 year using the app
February 13, 2018

Great, works just as intended! Must see how will it do in future!

Maruu
Latvia
Over 1 year using the app