Reviews (5,990)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

July 6, 2022

Helped me to capture feedback from my customers - easy to integrate into my existing shop and import existing reviews.

Boldness with a Bun
United States
Over 1 year using the app
Fera Commerce Inc replied July 13, 2022

Thank you so much for your review😁 So happy that you find the integration and importation of reviews easy to use!

Please reach out to us at any time if you need anything 😁

February 9, 2023

Honestly, the shopify reviews app was very limited. I went googling for a new reviews app for a while, and ended up with many names but two always came up on top. Stamped and Fera. After truly looking at the two and seeing what they each offer, fera truly was the better fit for my needs.

Viva Orgánica Skin
United States
Over 1 year using the app
November 9, 2021

ottima app, ottima integrazione con shopify, assistena tecnica disponibile e veloce, che dire 5 stelle

TimbriExLibris
Italy
Over 1 year using the app
February 16, 2021

This App has been AMAZING and has increased sales. They were very helpful with the setup. Don't hesitate USE THIS APP for your reviews!!!

Bodylastics
United States
Over 1 year using the app
Fera Commerce Inc replied February 16, 2021

Thank you for your review. I'm glad that our app is very helpful in what your trying to do. 🙂 Feel free to reach out to us if you need anything or have any questions. ❤️

February 6, 2021

Finding a good product reviews app that synced with Smile.io has been on my list for awhile. I tested out a few of them and Fera easily stood out as the EASIEST product review app to implement. The backend is beautiful and intuitive and it take seconds to get widgets up and running. They also have novel features such as social proof (usually has to be a separate app) built in as well as shopper journeys -- very cool! They are also reasonably priced and i appreciate that they don't break their tiers up my number of orders since I'm a sub box and my orders are extremely variable depending on the month. I'm excited to set fully set up with Fera!

Earthlove
United States
Over 1 year using the app
Fera Commerce Inc replied February 9, 2021

These are the kind of reviews that we LIVE for! Thank you, thank you, thank you. We are happy that you are integrating with smile.io (an awesome app) and using the shopper journeys!

Thanks a bunch and enjoy using Fera.

March 11, 2022

Incredible app! It helps me to increase my CR!I highly recommend testing it. Review manager is a must have

bykaia
United States
Over 1 year using the app
January 30, 2023

holden is a great person .............................................................................................................

Exotic Cultures
Lebanon
Over 1 year using the app
November 28, 2022

I have tested a few product review applications but Fera is the keeper! Exactly what I was after - it provides intuitive interface, enables you the customisation of review requests (alongside the automated options), and a fantastic customer service! Kemi and Holden are absolute stars - they customised the widgets in line with my store theme in no time. You have a very happy customer so far!

Charming Spaces
United Kingdom
Over 1 year using the app
April 7, 2019

Been a great asset to the store since the day we installed. We recommend to those who want an extra push to their store.

HUB TITAN
United States
Over 1 year using the app
December 8, 2021

i really love so much this app, it helped so much and easy to use. I hope they can add automatic Finnish translation.

Trendilo
United Kingdom
Over 1 year using the app