Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

November 28, 2022

I have tested a few product review applications but Fera is the keeper! Exactly what I was after - it provides intuitive interface, enables you the customisation of review requests (alongside the automated options), and a fantastic customer service! Kemi and Holden are absolute stars - they customised the widgets in line with my store theme in no time. You have a very happy customer so far!

Charming Spaces
United Kingdom
Over 1 year using the app
April 7, 2019

Been a great asset to the store since the day we installed. We recommend to those who want an extra push to their store.

HUB TITAN
United States
Over 1 year using the app
December 8, 2021

i really love so much this app, it helped so much and easy to use. I hope they can add automatic Finnish translation.

Trendilo
United Kingdom
Over 1 year using the app
Edited March 8, 2021

Just downloaded. So far so good, easy to use and set up. Also very easy to get help through the chat.

Rebel Deluxe
United Kingdom
Over 1 year using the app
March 23, 2018

Super application, je la recommande vivement si vous voulez augmentez votre taux de conversion !

Arnaud And Co
France
Over 1 year using the app
March 20, 2023

Simple, effective and affordable! Very happy so far. I like the free model that lets you get started without too much pressure.

Avalon Health Club
Australia
Over 1 year using the app
December 19, 2021

I use this app on another store and had to add to this one. I like how easy it is, great customer service and overall features. This is a no-brainer app to have.

Virago Wear
United States
Over 1 year using the app
April 23, 2021

I really like it. because I already install another one but it is more better to use. so I really want to use it.

Today Home
Myanmar (Burma)
Over 1 year using the app
August 17, 2021

All around good. Tested it out myself. They send the reminder e-mail. And after the Review is done, Fera sends the shop owner an e-mail with review so they can accept or deny it. Once that's replied to within a few minutes it's up on the site. Looks great and has different widgets you can use for the review areas of the shop. With the free account you get one to use. Very streamlined between Shopify and Fera. Very easy to use and understand. I am very happy with my experience with Fera's Review App!!

Twylight Crow
United States
Over 1 year using the app
December 26, 2020

Love this app! It makes it so easy to add widgets to my website which have converted dozens of customers on my site. 10/10 recommend!

Simplbyjc
United States
Over 1 year using the app
Fera Commerce Inc replied December 28, 2020

Yaaaay! We love to hear that our merchants make more money by using our app. Thanks a bunch for the review.