Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 4, 2021

Just installed this app and it's super easy to navigate and launch campaigns! Awesome! cant wait for my customer reviews to start streaming in!

mamashopstb
Singapore
Over 1 year using the app
August 3, 2022

Very easy to use and the customer service is wonderful! I am excited about having reviews on my home page now and they look so professional.

Rock Your Notebook
United States
Over 1 year using the app
July 20, 2021

Exactly what I was looking for in my store. Super easy and customizable. Customer service resolves any issues you might have (I had to adapt the review widget size for mobile) immediately. Thank you so much!

Yoku Apparel
Italy
Over 1 year using the app
Fera Commerce Inc replied July 21, 2021

Woooh🎉 Thank you for reviewing us! It's so great to know that our app has helped you and your store 🎉 Thank you for trusting us to help you gather your reviews.

Our customer service team is happy to help always! Please reach out again should you need anything else 😁

July 6, 2022

Helped me to capture feedback from my customers - easy to integrate into my existing shop and import existing reviews.

Boldness with a Bun
United States
Over 1 year using the app
Fera Commerce Inc replied July 13, 2022

Thank you so much for your review😁 So happy that you find the integration and importation of reviews easy to use!

Please reach out to us at any time if you need anything 😁

February 9, 2023

Honestly, the shopify reviews app was very limited. I went googling for a new reviews app for a while, and ended up with many names but two always came up on top. Stamped and Fera. After truly looking at the two and seeing what they each offer, fera truly was the better fit for my needs.

Viva Orgánica Skin
United States
Over 1 year using the app
November 9, 2021

ottima app, ottima integrazione con shopify, assistena tecnica disponibile e veloce, che dire 5 stelle

TimbriExLibris
Italy
Over 1 year using the app
February 16, 2021

This App has been AMAZING and has increased sales. They were very helpful with the setup. Don't hesitate USE THIS APP for your reviews!!!

Bodylastics
United States
Over 1 year using the app
Fera Commerce Inc replied February 16, 2021

Thank you for your review. I'm glad that our app is very helpful in what your trying to do. 🙂 Feel free to reach out to us if you need anything or have any questions. ❤️

February 6, 2021

Finding a good product reviews app that synced with Smile.io has been on my list for awhile. I tested out a few of them and Fera easily stood out as the EASIEST product review app to implement. The backend is beautiful and intuitive and it take seconds to get widgets up and running. They also have novel features such as social proof (usually has to be a separate app) built in as well as shopper journeys -- very cool! They are also reasonably priced and i appreciate that they don't break their tiers up my number of orders since I'm a sub box and my orders are extremely variable depending on the month. I'm excited to set fully set up with Fera!

Earthlove
United States
Over 1 year using the app
Fera Commerce Inc replied February 9, 2021

These are the kind of reviews that we LIVE for! Thank you, thank you, thank you. We are happy that you are integrating with smile.io (an awesome app) and using the shopper journeys!

Thanks a bunch and enjoy using Fera.

March 11, 2022

Incredible app! It helps me to increase my CR!I highly recommend testing it. Review manager is a must have

bykaia
United States
Over 1 year using the app
January 30, 2023

holden is a great person .............................................................................................................

Exotic Cultures
Lebanon
Over 1 year using the app