Reviews (5,965)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 24, 2021

Super app, all your Google reviews can be synced on your Shopify page. Also the customer support is great - fast and helpful :)

ENTOWAY
Czechia
Over 1 year using the app
April 28, 2023

Great user experience, easy set-up, super responsive customers support team, we highly recommend it!

MY PEARL
United States
Over 1 year using the app
March 25, 2018

Daunting at first, but easy to auto-setup and see results immediately. I'm lovin' it. It's stylish and highly customizable, can fit into almost any store. I don't like those scam-looking cheap urgency apps. This one is really nice!
Highly recommended.

Katzenkissen Guru
Austria
Over 1 year using the app
December 5, 2020

Holden did awesome job helping with a couple glitches I had thank you! Keep up the great work you guys

Just Enough Boutique LLC
United States
Over 1 year using the app
February 21, 2023

great review app, easy to use. I'm a new store and glad I found this app. I found it very easy to install and the features are great.

Caddied Golf
United States
Over 1 year using the app
December 11, 2020

Has a lot of helpful features and can customize to your brand. The support team is really good as well. It's an amazing app overall and I love how they are always looking to add new features.

Submission Shark
Canada
Over 1 year using the app
February 28, 2019

I used this app to help me optimize my conversions. I really like how user friendly it is while being so powerful. The support team is just amazing, you guys rock !

Hot-Dealss
Canada
Over 1 year using the app
April 12, 2018

Super smart and helpful, That's great!

Hevanpal
United Arab Emirates
Over 1 year using the app
January 7, 2021

Great for small businesses! I have an online shop with Shopify that sends automation emails to prompt clients to send in reviews while they also are sent an incentive for doing so.

Splinter and James
Canada
Over 1 year using the app
Fera Commerce Inc replied January 11, 2021

Happy you are using Fera for your product reviews and are utilizing incentives. Let us know if you need anything going forward :)

March 25, 2022

I've tried several review apps. But, Fera is the Best Review app for shopify. All aspects are designed well for the minimalist. Also, the support is fast and great! Really wonderful experience.
数あるレビューアプリの中でも、Feraがベストだと思います。日本語環境のショップでもバックエンドから全てのインターフェイス言語を翻訳できます。デザインも美しく使い勝手がいいです。そして、サポートも迅速で素晴らしいです。

清香花楼チンシャンファーロウ
Japan
Over 1 year using the app