Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

Edited February 1, 2019

This has to be one of the absolute best apps in the Shopify App store. It's simply amazing and works better than any similar social proof app I've tested.

The client success/customer support team is equally as amazing. I've had the pleasure of working with Holden and Elona both who showed me some of the most helpful, hands-on, genuine, and prompt customer service I've ever received. If you have any questions about integrations, design, or anything they go the extra mile for you.

I couldn't ask for a better product and client success team. Kudos to Fera.ai, Holden and Elona!

Avocado Swim
United States
Over 1 year using the app
July 6, 2023

The product is great! easy to use and simple to understand. I LOVE HOW THE APP allows me to give customers discount and rewards based on reviews.

www.chirte.com
United States
Over 1 year using the app
December 11, 2020

Probably the best Shopify app i have used in terms of smooth working, support and usability. Easy to add skills with complete customizability

WAR PAINT
United Kingdom
Over 1 year using the app
April 5, 2020

The GREATEST customer service I have every received. Love the app but especially love the people running it. Thanks guys!

State Of Shanti
Australia
Over 1 year using the app
Fera Commerce Inc replied April 6, 2020

YAY! Thanks for being a customer :)

September 29, 2017

Great app with lots of options and benefits. I would recommend it to anyone

Shop China Sa
South Africa
Over 1 year using the app
May 18, 2021

I'm new to everything and this app helps so much. It's the easiest I've tried and does exactly what I expected it to!

Look At Her
United States
Over 1 year using the app
October 22, 2021

very good service and quick reply. They help you right away by applying it to your webshop. I definitely recommend this app for reviews.

BenjaStore
Netherlands
Over 1 year using the app
April 30, 2019

Customer service was great. Holden helped me out multiple times and got things perfect This app is a must for all shopify stores

Dope Clothes
United States
About 1 year using the app
April 21, 2022

It works perfectly. I couldn't live without it now. All automated. Set it up and forget about it. Except to approve reviews.

Bird And Bear Shop
Canada
About 1 year using the app
May 18, 2021

I used this app to put reviews on my shop. It's simple, beautiful, personalisable and the plans available are well thinked. Good job !

FYFYH
France
About 1 year using the app