Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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I use this app for tracking shopper journeys. It is an essential part of my toolkit. Still exploring more of the possibilities with it!
Very user friendly and aesthetically very pleasing. The customer service is outstanding and the prices are fair. Thank you Fera team!
Very versatile, well designed, tasteful app for boosting sales. Lots of different options for how to engage customers and build trust/legitimacy. Great customer support. Highly recommend.
The product is great! easy to use and simple to understand. I LOVE HOW THE APP allows me to give customers discount and rewards based on reviews.
This has to be one of the absolute best apps in the Shopify App store. It's simply amazing and works better than any similar social proof app I've tested.
The client success/customer support team is equally as amazing. I've had the pleasure of working with Holden and Elona both who showed me some of the most helpful, hands-on, genuine, and prompt customer service I've ever received. If you have any questions about integrations, design, or anything they go the extra mile for you.
I couldn't ask for a better product and client success team. Kudos to Fera.ai, Holden and Elona!
Probably the best Shopify app i have used in terms of smooth working, support and usability. Easy to add skills with complete customizability
The GREATEST customer service I have every received. Love the app but especially love the people running it. Thanks guys!
YAY! Thanks for being a customer :)
Great app with lots of options and benefits. I would recommend it to anyone
I'm new to everything and this app helps so much. It's the easiest I've tried and does exactly what I expected it to!
very good service and quick reply. They help you right away by applying it to your webshop. I definitely recommend this app for reviews.