Reviews (6,002)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

January 9, 2022

simple - easy to use. sends email + one off emails to customers based on our templates. recommend to all shops to use this

evamoondesigns
Singapore
About 1 year using the app
July 3, 2023

It just makes everything so easy, managing reviews, putting it in your code/website. The entire incentive system. It's a joy to use this app. The emails with the follow-ups. The support is always there, responding all the time in a few minutes. They've helped us with quite some technical questions and migrating our reviews from an older theme to a newer one.

NailDays
Norway
About 1 year using the app
December 23, 2020

Really like the review collection campaign. Still figuring it out but it has been really helpful so far.

Steve Diossy Marine Artist
United States
About 1 year using the app
Fera Commerce Inc replied December 28, 2020

Awesome! If you need anything at all please let us know. We are always happy to help :)

February 21, 2021

So far it has been very simple to use. It’s exactly what I was looking for and doesn’t break the bank. It actually offers more than what I was looking for. Happy with the “just bought” banner and love the email review campaign.

Southern Hospitalitees
United States
About 1 year using the app
Fera Commerce Inc replied February 23, 2021

Yay! We are happy to hear that Fera offers you more than you expected. Thanks for using Fera for your reviews too :)

June 29, 2021

Very elegant UI and very customizable. We choose FERA for its feature that fits our requirements. highly recommendable

BSCOOL
Hong Kong SAR
About 1 year using the app
Fera Commerce Inc replied July 6, 2021

❤️Thanks for leaving a review❤️ Great to know that you are liking the features!

Please let us know if you need anything!

August 16, 2018

nice love it nice love it nice love it nice love it

Lupa Legacy
United States
About 1 year using the app
March 20, 2023

Great customer service! I don't know how to code and it's super helpful having people available to assist in setting up the widgets and answering questions on the go!

JoyShot
United States
About 1 year using the app
April 28, 2023

Excellent App..Good support. Its customisable and suits our requirement. Easy to use and has chat support option.

Budli
India
About 1 year using the app
December 8, 2020

Extremely helpful. So many features- love the customer journey track part most in this app. I highly recommend it.

Ultimate Shopping Lounge
United Arab Emirates
About 1 year using the app
February 3, 2018

comprehensive with many features and seems well thought out

Bikely
Romania
About 1 year using the app