Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

December 14, 2021

Really good review exporting tools, useful displays that work automatically & a Great Customer Care.

MiRoscon
Spain
About 1 year using the app
January 18, 2022

I use this app after trying others. it was simple to set up and effective i love it, within minutes i started seeing reviews of purchased items.

Tors Online
United Kingdom
About 1 year using the app
February 8, 2020

I use these guys on both my stores and they do an awesome job. The support team is ridiculously responsive, even on the weekends or any time really. The app itself gets the job done, can't recommend them highly enough.

EZ Organic Shop
Australia
About 1 year using the app
Fera Commerce Inc replied February 13, 2020

We are always here for you :) Thanks for trusting us with both your stores!

May 6, 2021

Holden in customer service was right on time with my request at the most frustrating time. Not knowing he was actually going to get back to me so quickly, I was speaking with Shopify customer service and they were giving me other app options I could choose from...I was so close to deleting this app. It was because I was in my emails and saw that I actually got a response, and from the first email back to me, he showed that he was initiating fixing my issue and it was just for me to confirm if the change had been made. I appreciate companies like this to provide a fast turn around, cause I could've lost a good company at the peek of my frustrations. Thanks so much for your help even in the late night here. I appreciate 100%.

JourneeRainn Apparel
Canada
About 1 year using the app
August 23, 2021

The customer support got back to me and answered my question. I haven't experienced the app enough yet but felt like from what I can tell it's a good app.

Attic Discovery Shop
United Kingdom
About 1 year using the app
April 14, 2021

First of all, I don't normally write reviews for apps or anything as a matter of fact. Out of all honesty, I'd give Fera a 6th star if I could. I own and operate several Shopify stores and this app has by far the most seamless integration of every conversion widget you would ever need in a store. If you do not have a developer and don't want to pay for a handful of apps for conversion optimization, this is what you need.

Paris Watch Company
United States
About 1 year using the app
September 20, 2022

I've been using Fera for many years and I have yet to come across any issues. Their customer service team is top notch and the value you get for the amount of apps within their app is just amazing!

The Frontal Queen
United States
About 1 year using the app
April 29, 2018

Great to use. Easy to install and customise. Thank you

Soul Scented Melbourne
Australia
About 1 year using the app
January 31, 2021

i used this app for testimonies, but it had way more than that to offer. i would definetly recommend this to others.

Eminent Auto AS
Norway
About 1 year using the app
September 1, 2021

I've been using this app for over a year. It's been a great experience. Although they add more and more features every month, they manage not to break any of the old ones I've set up a year ago. Which is amazing for such a complex product. Great support teams as well!

Cats In Beds
United States
About 1 year using the app