Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 17, 2021

This app has been super simple and a breeze to set up and work with! I am excited to see the results of my current review campaigns.

Ocea The Label
Australia
12 months using the app
June 12, 2019

Urgency, real working tools, excellent customer service! I love this app. You should install this on your store!

KINGSMAN JOYEROS MÉXICO
Mexico
12 months using the app
Edited April 17, 2019

I love this app! It helps me learn more about my shopper's behavior so that I can better accommodate them.

You Can Build A Brand
United States
12 months using the app
Edited February 11, 2019

(Updated review) - There was a mix up which happened after receiving an email which I didn't fully understand. Rather than go into details about that, I must say that their response since then has been fantastic. I really feel that they have my best interests at heart, which is refreshing.

The app itself contains a lot of features which I use to attempt to impulse more of my customers to convert, and more have been added in the short time which I have used this app.

Essential Wellness
United Kingdom
12 months using the app
February 9, 2021

non mi aspettavo tutte queste funzioni in un unica app. Molto semplice da utilizzare e migliora veramente tantissimo l' engagement con le campagne di recensioni. Tanti widget molto personalizzabili di social proof. Complimenti agli sviluppatori.

La Nonna in Campagna
Italy
12 months using the app
Fera Commerce Inc replied February 9, 2021

Grazie! Sono contento che tu abbia trovato Fera usata e ricca di bellezza!

May 19, 2021

Love it, this app is so gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Oulac Cosmetics
United States
12 months using the app
August 16, 2023

I was able to import my etsy reviews to my shopify store quite easily. In addition, I was able to assign the reviews to every products afterwards. I like the APP and will be keeping it onto my shopify store

Wonder in Toys & Urban Littles
Canada
12 months using the app
Edited March 29, 2020

Fera and Shopify team reviewed the situation and find a solution for the problem. Thank you for the support.

SoTrendify
United States
12 months using the app
Fera Commerce Inc replied March 24, 2020

Hello SoTrendify,

Glad to hear you are happy with the resolution. :)

July 4, 2019

This is the best app by far! They have all useful stuff that you need to have and their support is the fastest I've ever seen :) totally worth it!

Da Vinci Acessórios
Brazil
12 months using the app
March 25, 2021

I used this app so that customers could add reviews, it has helped me do tis and has also set up a customer campaign to help prompt my customers to make reviews once they have purchased. nice and simple to use

ROHONZURI
United Kingdom
12 months using the app