Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 20, 2022

I've been using Fera for many years and I have yet to come across any issues. Their customer service team is top notch and the value you get for the amount of apps within their app is just amazing!

The Frontal Queen
United States
About 1 year using the app
April 29, 2018

Great to use. Easy to install and customise. Thank you

Soul Scented Melbourne
Australia
About 1 year using the app
January 31, 2021

i used this app for testimonies, but it had way more than that to offer. i would definetly recommend this to others.

Eminent Auto AS
Norway
About 1 year using the app
September 1, 2021

I've been using this app for over a year. It's been a great experience. Although they add more and more features every month, they manage not to break any of the old ones I've set up a year ago. Which is amazing for such a complex product. Great support teams as well!

Cats In Beds
United States
About 1 year using the app
September 5, 2018

Totally awesome. A lot of necessary tools that a shop owner needs.

My Berry Glam
Philippines
About 1 year using the app
October 24, 2021

Extremely simple setup with very logical steps. Solid software and well integrated. Looking forward to improved product review stats!

Gifted by Alba LLC
United States
About 1 year using the app
October 19, 2018

Absurdly simple to setup and customize. Free until it's making you money. What else could you ask for?

R By Ariel Neman
United States
About 1 year using the app
November 5, 2021

the app is good for controlled reviews and avoids spam and negative ratings which is helpfull for new brands

Little Helio
India
About 1 year using the app
July 14, 2021

Great app! I added it to my store for the product counter widget but just discovered it has so many more features! Truly a multipurpose application

Eb and Flo
United States
About 1 year using the app
September 7, 2021

I think the app is great. It is very easy to use and I love that it has a campaign manager that allows me to reach out to past and future customers for a review!

Heritage Handmade Boutique
United States
About 1 year using the app
Fera Commerce Inc replied September 8, 2021

🎉Thank you for your review🎉 Great to hear that you like the campaign manager feature and find the app easy to use!

Please let us know if we can help you with anything at any time❤️