Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 28, 2020

This app simplifies a lot of things to create fomo on the site. Some stuff is a bit hard to understand, but once you figure it out its very useful and easy to implement. If you can't figure it out, the customer service is really amazing. I've been using this app for maybe a year now? I can't remember, and the customer service has always solved problems for me or created stuff for me that made my life easier. I've been getting helped from Holden a lot, great guy. Plan on using this forever as long as I can operate.

Popstry
United States
Over 2 years using the app
Fera Commerce Inc replied October 1, 2020

Wooohoo! Thanks for being a customer for so long. Of course, reach out to us if you need anything and please let us know what isn't intuitive, so we can fix it for you and other customers.

October 24, 2021

One of the best Shopify app, with great customer service. If you need tools which will increase your conversion rate, engagement and sales, this is the right one!

Racing Backpacks
Bulgaria
Over 2 years using the app
January 11, 2021

Great app. Super easy to install and use. I would definitely recommend this to everyone else! Life saver

Pens N More
United States
Over 2 years using the app
Fera Commerce Inc replied January 11, 2021

Thanks for your awesome review. We are happy that you find Fera easy to use :)

March 28, 2021

I like the app so far. It's easy to use but also wish it had more customization aspects like changing the color of a button.

Talay Jewelry
United States
Over 2 years using the app
March 28, 2022

Easy to approve reviews and appear seamlessly on my website. App is user friendly and easy to manage as well.

Tabletopics.sg
Singapore
Over 2 years using the app
January 23, 2019

I use the app to help us get more customers and so far it seems to have performed fairly well. It's definitely worth a try. Probably one of the better ones.

Vape On UK Shop
United Kingdom
Over 2 years using the app
October 10, 2022

Super easy click-and-drop integration, reviews in the app store were good, so why not give it a go? thank you

Malibu Vibes Jewelry
United States
26 days using the app
Fera Commerce Inc replied October 14, 2022

Thank you so much for your review! Wonderful to know that you gave us a chance and are enjoying the app and it's easy use 🎉

Please reach out to us at any time if you need anything 🙂

January 24, 2021

App is user friendly. Really enjoy the shopper's journey feature as it's really helped me understand my customer better.

The Smart Minimalist
Canada
Over 2 years using the app
Edited July 28, 2017

Nice one, I need more time to measure better the results of using Banana Stand (I've only been using it for a few days now) but first impressions are good. Besides , Jay is always reachable through the Chat Box so you can ask him anything you need and he'll help you out. Thanks mate !

Cranky Rooster Hot Sauces
United States
About 2 years using the app
July 4, 2021

So far, this app is just what we were looking for. It was simple to install and configure and is working well. No complaints.

Factotum Farms LLC
United States
About 2 years using the app
Fera Commerce Inc replied July 6, 2021

We're so happy to hear you are liking the app ❤️ Thank you for taking the time to leave us a review! If you need anything, please feel free to reach out to us ❤️