Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 2, 2021

I was surprised how easy and pleasant was to configure all basic features that I decided to go straight to the paid plan.

TheSingingBees
Italy
About 1 year using the app
Fera Commerce Inc replied August 16, 2021

❤️Thank you for your review❤️ We're happy that you are enjoying the features and that you are liking the paid plan!

Please reach out to us in the future if you need anything❤️

January 19, 2022

The chat team is great and helpful! They will work through all your problems with you. Thanks allot!

Trejo's Tacos
United States
About 1 year using the app
July 20, 2021

Still learning the best way to work with it but this app already brought some customers back. Hope to explore more of the features.

Tarka
Lithuania
About 1 year using the app
Fera Commerce Inc replied July 21, 2021

Thank you for this review😁 It's great to hear that you've been able to bring customers back already with our app🎉

Please let us know if you need anything!

April 11, 2018

nice app , you will definitely want to try it out

Dearinstylestore
Australia
About 1 year using the app
March 19, 2019

I have just started using this app and i have to say it's one of the best apps i have used. The support team is fantastic & provided me with assistance to code some features to fit into my theme. Do yourself a favour & add this app to your online store!

Style on Point
Australia
About 1 year using the app
March 9, 2022

I've used the app to assist with building trust with my customers and gain their feedback on our products. Overall, it has been a positive experience.

Pretti-n-Plush Boutique
United States
About 1 year using the app
April 29, 2021

Love this quality app! Customization options, features, and it works exactly how it claims to. Best reviews app on the market!

The Magpie Whisperer Gift Shop
Australia
About 1 year using the app
April 13, 2022

Exactly what I was looking for! the additional functions I did not know I needed but use many of them

PawzUps
Canada
About 1 year using the app
February 9, 2023

Very good app and support!

Sothio
Sweden
About 1 year using the app
March 22, 2018

Great app, I love how it helps me keep track of my customers. It also engages with your customers as well which is very helpful.

Bambams Room
United States
About 1 year using the app