Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

December 26, 2017

Have just started using this app but I have to say it is SO easy to set up and customise and the level of customer service has been amazing so far! Definitely looking forward to seeing how we can align and leverage our sales even more with Banana Stand! Cheers!

The Little Frog Collective
Australia
11 months using the app
August 28, 2018

Excellent

Gettofit
Bulgaria
11 months using the app
August 28, 2021

I used this app to help me obtain reviews. So far I love it and it is user friendly. I look forward to seeing how things progress.

MJB
United States
11 months using the app
Fera Commerce Inc replied September 1, 2021

Thank you so much for taking the time to leave us a review😁 So happy to know that you are loving the app and find it user-friendly!

Please let us know if you need anything and our support team will be happy to help 😁

Edited May 23, 2018

Good app so far but need to add a review to unlock full features to so I can really use the app so here is my review............

Journeyintothewild
United States
11 months using the app
September 24, 2022

Provide some detail about what you did or did not enjoy about using this app.Your comments can help other merchants decide whether to use this app.

Shokunin Knives
United States
11 months using the app
Fera Commerce Inc replied September 28, 2022

🙂Thank you so much for your review and thank you for trusting us to help you gather reviews!

Please reach out to us at any time if you need anything🙂

September 30, 2021

I really Loved it... Really easy to use this application for reviews. Very good interface leading to no time wastage during setup.

Black Boon
India
11 months using the app
September 13, 2021

I tried another app but it didn't work out for me. Fera, however, was very easy to use and looks great on your store!!

Colors & Gems
United States
11 months using the app
January 5, 2019

unique very active and it can help you get sales and revenue that you need when starting a business thanks again Fera.ai

$Worldwide- shipper-discounts$
Canada
11 months using the app
Edited August 16, 2024

The app has developed into rather unfortunate direction.

First of all, they put their logo everywhere. Secondly, it's hard to manage the reviews, you have to approve or disapprove and can't just delete the review or unpublish them.

And the most important factor is the cost: it is too expensive for what it is. Compared to other aps that offer more functionality, better design and easier handling for free or for much much less, I see absolutely no reason in using fera app for shopify.

Steel Vintage Bikes
Germany
11 months using the app
November 4, 2022

Great app, and so simple to us ! Excellent customer service, too many features available in the free version, enough to run your business.

La Foresta Orchids
United States
11 months using the app