Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 17, 2021

Great apps to use for increasing AOV and other features. There are a lot of features that you can use.

Stylastics
France
12 months using the app
June 9, 2023

I am loving the ease of this app. It allows my customers to leave reviews and photos on my website which are clear which helps with further sales. The customer support is extremely helpful, friendly, and punctual and always there to help. They are continuously making improvements to the app making it very user-friendly. I highly recommend this app to anyone needing an affordable and easy application for customers to leave product reviews.

Twomoodles
Australia
12 months using the app
October 10, 2023

I honestly recommend this app, and the support team is amazing!

THE OOZIE
Lebanon
12 months using the app
November 16, 2022

Fantastic app! Really easy to navigate and beautiful designs that really worked with my stores theme.

Harlaw
United Kingdom
12 months using the app
April 14, 2018

thanks for the wonderfull app. this will make my website have more traffic

Animegateway
Australia
12 months using the app
June 1, 2023

I've used multiple review apps in the past and Fera is by far the best. The customer support is instant and they go above and beyond every time.

4X4OC™
Australia
12 months using the app
November 1, 2021

The app has just about everything you would wish for a reviews app. It is easy to use. It is easy to set up the automated campaigns. If you are beginning with your shopify ecommerce store then this is worth a try

Kreedee
India
12 months using the app
April 18, 2018

very nice upgrade! thx for all your effort. I'm sure we will find it useful.

Life By The Lake
United States
12 months using the app
September 6, 2021

Servizio clienti molto veloce e competente. Mi ha aiutato a risolvere problemi in modo tempestivo. grazie

CiboRicco
Italy
12 months using the app
Fera Commerce Inc replied September 8, 2021

❤️Thank you so much for your review!❤️ We're happy that we could help and solve the questions you had!

Please reach out to us again should you need anything!

October 19, 2022

The support team provides a great service, with really helps someone who are not familiar with coding

Millon Wines
Australia
12 months using the app
Fera Commerce Inc replied October 20, 2022

Thank you so much for your review! It's so great to hear that you had a great experience with our support team ❤️

Please reach out again if you need anything!