Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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Amazing app! Many features in just one app and the customer support is top-notch. They are quick to respond and have always been able to help with my issues. UI could have been improved though, but overall great app and I have been recommending it to many people!
So far, this is one of the best review apps I've found... I especially like that it imports reviews from other sites and displays them so nicely.
Thank you for your review ❤️
It is so wonderful to hear that you are liking our app and have found the import feature helpful!
Please reach out to us at any time if you need anything 🙂
Such easy set up, a truly intuitive app to help boost sales and...AND! The customer service is beyond great. I recommend 1000%!!
Really nice so far! I'm enjoying the ease of interface and the set up process has been smooth for the most part!
Awesome App and great support.the widget is very friendly. and the customer experience is friendly too.
I get halp verry fast and very professional .
Fantastic app, wonderful support. Cant beat it. I've been searching for an app that does everything we needed for a while and this ticks all our boxes.
I am still learning how to use the app, but so far it has been extremely user friendly and has not caused me any headaches. Great App so far. I will update my review as I see how it works after I have launched everything. Thank You, Ali McColloch
Thank you for taking the time to leave a review Ali ❤️!So happy to know that you find the app to be user friendly! We want to make it as easy to use as possible😁
Please let us know if you need anything ❤️
Loving the A/B testing functionality. Helped me across multiple stores already to find out what is working and what not.
This is a full-featured app that doesn't break our budget. I used the free version for 3 weeks just to poke around a bit, then immediately upgraded. I'm able to easily customize so many aspects, including all emails & widgets with my brand colors, logo, etc. The UI is super straightforward & no-brainer. I can send one-time review requests which is helpful because my store has been open for almost two years, but only installed this a few months ago. We tried the Yotpo app for a few weeks and really struggled with it — not enough features, too much custom coding, plus it's impossible to delete, ugh, it's still causing issues for us. The review incentive feature integrates seamlessly into my admin panel under "Discounts". I don't have to do a thing. In fact, everything about the Fera app integrates seamlessly with my store. It seems the developers know more about the Shopify platform than Shopify itself! Fera support is fast. I never wait for more than a couple minutes (sometimes less) and any questions or unique issues I have are resolved quickly. Their support team is very knowledgeable — friendly too! I'm a bit of a noob, but they have been very patient and willing to explain in a way that I can understand. Overall, it's very short learning curve. I'd give the app and support team 10 stars if I could!