Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

April 16, 2018

Looks good on our site and we can the difference its making already. Great work guys!!!

Free From Market
United Kingdom
9 months using the app
Edited December 11, 2021

I used the app to ensure that i could get good social proofing but also reviews. I think it is really good and the design and user experience is great as well. I always tell my clients to use Fera. I cannot wait to see mroe features.

Neon Sign Design Australia
Australia
9 months using the app
October 30, 2021

Super bonne application simple a utiliser. Simplicité, efficacité. Je vous conseille a tous cette appli

Couleur d'Orient
France
9 months using the app
June 7, 2021

I received an audio audit from Fera and it was very detailed, she gave me things I need to work on and told me what was good. I loved how clear and concise it was!

La'Marisa
United Kingdom
9 months using the app
March 23, 2021

I am yet to use this app completely but I am very impressed by the customer service so far. I get very quick responses to problem I have and good solutions! thanks

Netto Candles
United States
9 months using the app
July 20, 2023

Excellent app. I recommended 100% for every business.

Llenamos Tu Planilla
United States
9 months using the app
Edited October 19, 2019

I am Chinese. I don't know English. It would be nice if it have Chinese language better. Chinese language is good for me.

Beauty Lable
United States
9 months using the app
August 26, 2022

Very helpful and easy to use! I would highly recommend it to other website owners. Well priced, also.

GordonStuart.com
United States
9 months using the app
Fera Commerce Inc replied August 30, 2022

Thank you for your review❤️ and thank you for trusting us to help you gather and display your reviews!

Please reach out to us at any time if you need anything 🙂

November 20, 2018

I love this app. Nice and easy to use. This is one of the best app I have ever used and they give you amazing rates for such features.

Panda Jewel
United States
9 months using the app
November 26, 2021

I fully love this app, it's been amazing in email marketing! Very simple to use, nothing complex at all with a variety of design options.

Rital Beauty
Australia
9 months using the app