Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

June 7, 2021

Holden provided excellent customer service he explained how to fix my product reviews so that showed

Ada Leroux Hair
United States
9 months using the app
September 5, 2023

The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.

Benova
United States
9 months using the app
August 8, 2022

excelente aplicaión, facil de usar y de aplicar en las tiendas de shopify. Es un gran elemento para cualquier tienda virtual. te ayuda en muchas cosas, automzatizarlas y demás.

zonafrancastore
Colombia
9 months using the app
January 28, 2018

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Petdryfood
United States
9 months using the app
July 19, 2018

This app has really been beneficial to our store! Thanks!

Xoxo Kristi May
United States
9 months using the app
February 24, 2021

This is a great, the simplicity is what got me hooked to using their service. I use it mainly for the reviews but they have so many option. Really worth checking them out

OtterlyDifferent
Belgium
9 months using the app
June 19, 2018

Muito bom o app, gostei bastante e foi muito fácil configurar!!!

Rede Outlet
Brazil
9 months using the app
February 8, 2021

you have to get this app! It offers points!!! Love this system to encourage people to write reviews with photos. The staff is also helpful.

Swish Body
United States
9 months using the app
Fera Commerce Inc replied February 9, 2021

Awe thank you so much for this amazing review! Yes, photo reviews are so important for boosting sales and building customer trust!

December 5, 2018

Loving this app so far and I've only just installed it. It is giving me real time information that I haven't seen before. Seeing customers journeys on my site has been great.

Runway02
New Zealand
9 months using the app
July 1, 2018

Boost sales by showing actions from other customers also interested in the product your customer is looking at.

Take Looks
Morocco
9 months using the app