Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited October 12, 2018

This is a brilliant app which helps you get more conversions using its unique artificial intelligence!

ChicLifeStyle
France
9 months using the app
March 3, 2021

Ridiculously easy to install and utilise. I was able to import all my reviews from a previous platform. I had an issue installing a widget into the code, but Holden and Kopila from the customer service team were able to assist and fix it within moments. Very happy with the Fera user interface and ease of use.

Hemp Gallery Australia Pty Ltd
Australia
9 months using the app
February 13, 2021

Downloaded a few apps and cancelled the others as this was the easiest and most cost-effective with great features.

Bamboolaunch
United Kingdom
9 months using the app
Fera Commerce Inc replied February 16, 2021

❤️ Thank you thank you for your review. I'm glad that you chose our app and that it helped you out a lot. 🙂 Let us know if you need anything else.

February 27, 2021

I downloaded this app and have zero complaints thus far. Very user friendly and intuitive. Customer service is also top notch. Has everything I need in order to drive product review engagement. Looking forward to seeing the results.

Emote Cosmetics
United States
9 months using the app
September 5, 2018

Awesome and does exactly what it says that it will.

Hyte Fashion
United Kingdom
9 months using the app
April 12, 2023

Il est super je le recommande. Grace à lui j'ai pu ajouter des revues qui vont grandement améliorer mes bénéfices. et surtout je suis même capable d'analyser statistiquement l'influence de ces revues sur les achats, tout en pouvant voir combien de visiteurs ont vu les avis. vraiment je vous le conseille

Mesandro
Cameroon
9 months using the app
March 4, 2018

Amazing app! Highly recommended

Goodydrop
United States
9 months using the app
Edited August 14, 2018

Very happy with this app. Does what it needs to do to build social proof and urgency.

Boundless Selection
Netherlands
9 months using the app
August 17, 2023

Helps out alot.

STAYTRUE
United States
9 months using the app
September 15, 2022

I am using fera.ai for a really long time already on another platform and I was always extremely happy with it. Now I am using it on shopify and couldn't be any happier!! really really really nice app with, I think, the best solution. Highly recommend!

Misk Store Germany
Germany
9 months using the app