Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 29, 2021

their support is very patient, teach me how to use it, i spend lots of time to upload the photo, finally i know it.

WEISENSE
Canada
9 months using the app
November 7, 2018

Quick and easy to use and I like how they preview it for you so you know exactly how consumers view selected items.

Joshua Gimenez
United States
9 months using the app
January 31, 2021

I really enjoyed this app. It def helped boost social trust and proof to my website lalalavished.com. The widgets were easy to use and user friendly, would def recommend.

Lalalavished
United States
9 months using the app
February 4, 2024

great

Heirloom Sourdough
United States
About 5 hours using the app
April 21, 2018

Amazingly surprised at the interface and ease of use platform!

Labis Labis
Australia
9 months using the app
July 8, 2022

Awesome work, love how easy it is to use! I find it extremely simple to apply the reviews and makes it easy for my customers too!

Happy Panda Home Brands
United States
9 months using the app
Fera Commerce Inc replied July 13, 2022

❤️Thank you for your review! It's great that you are loving the app and find it easy to use🎉 Should you need anything at all, reach out to us at any time.

November 5, 2021

awesome app - great features - I love how it looks too! The support was also very responsive and there are plenty of options for a new store

Icarus Plants
United States
9 months using the app
April 30, 2018

I just downloaded it, but this is something I see the top guys use and I can see why it would bring urgency and social proof. What every store needs

Electrician Apparel
United States
9 months using the app
March 24, 2022

Very happy with the Fera customer support and functionality. For example, the custom HTML snippets are incredible and I haven't found an app similar to this one :)

Vecetti
United Kingdom
9 months using the app
Edited October 12, 2018

This is a brilliant app which helps you get more conversions using its unique artificial intelligence!

ChicLifeStyle
France
9 months using the app