Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

May 15, 2021

I was looking for a good review app for my store that not only performs but also looks nice. I just installed Fera and so far it seems to be working great!

MYVNITY
Netherlands
9 months using the app
March 23, 2023

Truly a great app. I struggled to get my Etsy reviews directly to Shopify and the Fera team were super helpful in getting my reviews together! The customer service is absolutely amazing. I love that it is a live chat and you don't have to wait on submitting a form. I currently have the free plan but Fera has been so awesome I am seriously considering upgrading.

Silly Decals
United States
9 months using the app
February 9, 2023

This App is needed for your online store i recommend it to the highest degree Kemi is a star will guide you through and help with all your requests

Shaitan Exports
United Kingdom
9 months using the app
April 3, 2018

Super cool app, glad it's free for growing businesses. Allows you to use it without burning cash too fast. Convenient and easy to use

Dainty Finds
United States
9 months using the app
August 2, 2021

This is the best App that we have ever came across!! Extremely user friendly. The support team are always reliable and deliver excellent customer service!

Kabayare Fashion
United States
9 months using the app
Fera Commerce Inc replied August 16, 2021

Thank you so much for your review 😁 It's great to hear that you find the app user-friendly and have had a great experience with our support team!

If you need anything, please reach out to us again and we'll be happy to help 😁

August 2, 2022

I am new to the online business model with very little experience. Fera Product Reviews App has made collecting reviews on my website incredibly easy for us beginners. And their customer service is second-to-none. Holden resolved all of my questions and concerns quickly and with a very courteous manner. Thank you so much!

Earth Joy Beauty
United States
9 months using the app
Edited October 5, 2022

Amazing support from the Fera team. The app is easy and intuitive to use. I have been thoroughly enjoying all its features. It is also reasonably priced. Highly recommended for product and store reviews. Enjoy.

Flour + Water Baking
Australia
9 months using the app
January 15, 2018

AMAZING SUPPORT! Awesome app, i was able to set everything with ease in fact it already had campaigns for me!

Sonapparel
United States
9 months using the app
January 19, 2019

Great app. Helps make my store look more pro. plus gives great feedback to improve. Completle recomend it.

Orange Boutique
Mexico
9 months using the app
February 1, 2018

I was having trouble integrating it into my website theme, luckily i was able to resolve the issue thanks to a rep i contacted via chat! I love it already

Treat Beasts
United States
9 months using the app