Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 6, 2021

We've been using Fera for a couple months now and we're so happy we made the switch to this app! The admin side of Fera is easy to manage and navigate, and we love the way the reviews appear on our web pages. The Fera team has been a pleasure to work with as well, whenever help was needed. Overall great app, highly recommend.

Clean Skin Club
United States
7 months using the app
Fera Commerce Inc replied August 16, 2021

🙂Thank you for your review🙂 It's great that you are liking the app and find it easy to use! Please reach out to us again if you need anything! We're always happy to help.

September 18, 2018

Hey Fera great app you set up here for us to use this extremly nice sales boost for our stores. i love it it really increases my sales thanks and keep up the good work

Emperor Watch
Germany
7 months using the app
July 11, 2017

Just installed it. Looks like a nice app. :)

Pure Hearts International
United States
7 months using the app
December 22, 2017

Gee wiz, excellent customer service. Keep up the wonderful work:)

Dulce Hearts
United States
7 months using the app
May 23, 2023

Amazing app and Customer Service. Kemi was very helpful to my question and was able to rectify my concern very fast. This app is not just easy to use but you'll also get the best customer support. Kudos!

Starboard
Philippines
7 months using the app
May 9, 2022

Great app so far. Works well and easy to follow the steps! Lots of options for easy customising to suit our site.

Bandsome
Australia
7 months using the app
May 30, 2023

Seems likes a good app so far, its working fine. I love all the features and all the widgets that fera offers

Thylas
Australia
7 months using the app
April 6, 2018

I like the app, it's free. Still testing it, looks like it is pretty legit.

Testing Fam
Australia
7 months using the app
February 16, 2018

Amazing App! It lets you customize easily and if there is any issues, customer service will assist you right away. Even with my unique and complex code, they were able to set up my website to use all functionality. Thanks again for this great app for small business owners!

Eyepster
United States
7 months using the app
January 24, 2023

Fera has been really quick to implement and get on board. While I don't have the review volume to need the upgraded package, preventing it from going into spam inboxes by using my own domain is essential. It has some small things to get used to as a new user, but the customer support has been really helpful and the guides are much simpler to follow than many online forms.

Gorman & Smith Beverage Equipment
Canada
7 months using the app