Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

August 17, 2021

nice,l like it,What kind of business you are engaged in is very extensive, and look forward to opportunities for cooperation in the future.

AHS Premier
Hong Kong SAR
6 months using the app
March 10, 2021

great app .. User friendly I am definitely a fam.. it gives you ideas as well as recommend options i did not think about

GREEN CARD NATION
United States
6 months using the app
Fera Commerce Inc replied March 11, 2021

🥳 Thanks for being a fan! We are happy that we could offer you some suggestions for your store. Reach out to us at any time.

June 27, 2018

Nice tool! A lot of options available

La Vitrine Boutique
France
6 months using the app
September 30, 2022

Very very fast support! They answered and fixed all my needs in less then 5 minutes. Recommend everyone to have a try!

MrArtz
Sweden
6 months using the app
May 24, 2018

Great app, checking it out really put me on the right track

Tanta Shop
United States
6 months using the app
September 29, 2017

Easy to setup. Great app to drive urgency. Backend is very informative.
Well done.

Eezyshoponline
Australia
6 months using the app
Edited January 9, 2021

I am very new to the entire Shopify platform so there are so many things I don't know how to do or how to use. I started using Fera a few weeks ago and I am currently on their one year free trial. Like I said, I'm a total newbie so at first, there were a few things I didn't know how to tweak in Fera but I eventually managed to learn because the platform is user-friendly and thankfully, they have a very fast and responsive customer service! There are even times when the agents themselves manually edit the code because I don't know how to do it. I didn't even have to ask, they just went straight to solving the problem I described. I highly recommend this app!

LuminAGE
Philippines
6 months using the app
Fera Commerce Inc replied January 5, 2021

Hello LuminAGE! Thanks for using Fera for your product reviews and social proof. It looks like you messaged us on a weekend and the following business day was a National Holiday (New Years Day). Sorry for the late reply. Message us at anytime and we will happily help ❤️

February 23, 2021

very easy to use and I love that you can "stalk" your customers to see how they use your website. It's so helpful! The layout is pretty basic which makes it easy. Not sure if the higher priced packages gives you more options to customize the emails and other things, but that would be the only bummer as you need to know code to truly customize the look in the lowest package. Support is SUPER helpful as well!! I'm pretty glad I found this app.

Blazed Wicks
United States
6 months using the app
December 9, 2020

Great app with good support! My store's conversion rate increased by 1% after installing the Fera! Thank you!

Sleeping Good
Belarus
6 months using the app
February 11, 2018

really good app,easy to use, really helpfull

Justonewish
United Kingdom
6 months using the app