Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 19, 2022

This app has helped new customers make purchases on my website by reading reviews from previous clients. Fera has made sending reviews simple and easy and has taken a step off of my to-do list.

O2Creations
United States
6 months using the app
Fera Commerce Inc replied October 20, 2022

Thank you for your review 😁 Wonderful to hear that adding Fera to your store has taken one thing off your to-do list, which is exactly what we want to do for our merchants!

Thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

January 19, 2022

This app has defiantly been the easiest review app to use! Importing my reviews from other channels was so easy! I had always struggled with it till now! The customer service is absolutely exceptional! Thank you for such an amazing app!

Modern Day Rags
United States
6 months using the app
April 30, 2023

I installed more than 20 review apps and finally find this very simple very helpful and very beautiful, thank you so much!

Prodesksim
United States
6 months using the app
February 5, 2018

Free is free! Just so we can keep it free let the review be.

Dbzapparel
United States
6 months using the app
April 30, 2018

C'est une application que je recommande chaudement !

Portofolies
France
6 months using the app
May 3, 2022

I was one deleted this app since I did not finish the setting up.
I thought the automatic review request was annoying. The translation made the email like a scam email.
I was wrong at that time. I could not find any other app better than this so I reinstalled and finished the translation by myself.
I start using it again now and I find it charges fairly.

Protato Health
Hong Kong SAR
6 months using the app
August 28, 2023

love the simplicity of getting real customer feedback directly on my website - hoping it helps turn more window shoppers into customers

Flora Bloom Market
United States
6 months using the app
November 15, 2021

Simple and straightforward to use. Easy to send customers a link to invite them to leave a review after they have bough a product.

Ali Mays
Australia
6 months using the app
February 16, 2022

Love the easy to use dashboard. I wish the automatic emails could be more customizable...especially in the discount section. I'd like to be able to offer more conditional rewards with specific dollar amounts. For example "$5 dollars off purchase of $75 or more" instead of just "$5 dollars off". I can't beat the free marketing from word of mouth/reviews tho!

Aubade CBD
United States
6 months using the app
July 16, 2021

Love this app, simple and easy to use. Has everything I need for obtaining and displaying product reviews!

CapraCo
United States
6 months using the app