Reviews (5,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
Refine
-
By rating
good
If you're looking for great alternatives for product reviews app, get this one! Super easy to use and wonderful customer service!
We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.
One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.
Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.
The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.
If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.
Thank you so much for your detailed and glowing review ❤️
It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!
We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉
Please reach out to us at any time if you need anything 🙂
top app for reviews its so good
it works well
So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
Please reach out to our support team as they may be able to assist you with this! 🙂
Would definitely recommend app. Very easy to use, yet effective. Very happy with it.
Enjoying the app so far! Easy to use, helpful staff and really fast and friendly customer service!
Fera Product Reviews has been working out great for us. Easy to customise with plenty of options available including fine tuning the placement of the widgets. From the amount of reviews that we have gotten from costumers, it seems like it's easy to use for them as well. Costumer support was crazy fast at replying and fixing an issue we had. Would definitely recommend!
Thank you for your review 😁 and trusting us to help you gather your reviews!
It’s wonderful to hear that you are liking the different customization options we offer and have had a great experience with our customer support team 🎉
Please reach out to us again at any time if you need anything 🙂
Just started , but I am happy so far!