Reviews (6,002)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.
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Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.
Fabulous Team!
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.
Please reach out to us at any time if you need anything 🙂
Great app, really helped to create more trust to attract more new customers.
top customer support
So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
Please reach out to our support team as they may be able to assist you with this! 🙂
Great app and the support is beyond awesome, even if you don't have the full paid version. Highly recommend!
Fantastic review app - best out there.
Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us again at any time if you need anything 🙂
The setup and integration was a breeze. The support team at Fera couldn't be more helpful. Thank you, Fera team!
The review layout is well thought, and customers are automatically emailed a couple of weeks after purchasing a product. The support is so quick. I had a couple of changes I wanted to make and they got back to me in minutes.
Thank you so much for your review ❤️
We are glad to hear that you've had a great experience using our app so far and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
Have been using this app from the start and I loved using it ever since. They recently rolled out an update, and it has been amazing! The new look of this app looks amazing. Best quick service, team is very helpful. Special thanks to Holden for setting things up for my store.
Thank you so much for your review ❤️
It is so great to hear that you have loved using our app and have liked our new 3.0 update, and the way that it looks on your website!
Please reach out to us at any time if you need anything 😁