Reviews (6,002)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 20, 2024

So far so good happy to get product reviews as we are not getting so much of Google reviews in my business.

Sydney Appliances Outlet
Australia
Over 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 9, 2024

Man I’ve been trying to add reviews to Shopify for almost a month. It’s 1:31am and this app was a breeze I’m so happy found it. Was driving me crazy super easy to use and fast I love it .

Fly Freedom Apparel
United States
4 months using the app
June 7, 2024

Service Was amazing and of course also the App<3

Aurora Lamp
United Kingdom
About 1 month using the app
April 19, 2024

Very helpful customer service. Vasko is always super fast and helpful! Recommend for starting your shop. Thank you.

Whatever Mugs
United States
2 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It's wonderful to know that you have had a good experience with our support team and Vasko in particular!

Please reach out to us again at any time if you need anything 🙂

January 11, 2024

Excellent app and great service when I was a little stuck with trying to change it for my new shopify theme. I love the clean display and the easy functionality of this app too!

Vindi Paper Studio
Australia
Almost 2 years using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review 🙂

It is great to know that you are enjoying our app and its functionality on your store!

Please reach out to us at any time if you need anything 😁

Edited January 4, 2024

Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!

Best of Heaven's
Germany
4 months using the app
April 19, 2024

Helped us through out the process of upgrading and all the available settings

PC MART
Australia
11 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

March 19, 2024

Fera is a great platform for e-commerce store reviews. We use it to collect customer reviews, it has been a game-changer. This assists us in ensuring a part of our social proof is taken care of and generating trust with potential customers. If we experience bumps along our way, their support team provides excellent service, troubleshooting and guiding us through our app issues. Thank you Fera team, keep up the great work!

Self-Love Collection
South Africa
2 months using the app
February 15, 2024

iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.

Emmaline's Hot Sauce
United States
Over 2 years using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️

It is wonderful to hear that not only do you like the features and have had a good experience with our support team, but that you also are enjoying the updates that we have come out with 🎉

Please reach out to us at any time if you need anything 🙂

April 19, 2024

Ive been really happy with Fera. Great customer service and super easy to use. Highly recommend

Nurse Chill
Australia
6 months using the app