Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

July 13, 2024

Tellisin mehele 2 Polo särki ja super rahul. Näevad välja nagu uued ja megahea hind. Aitäh, tellin kindlasti varsti veel, kampsuni hooaeg on tulemas :)

Designer Digs
Estonia
About 18 hours using the app
March 19, 2024

Fera is a great platform for e-commerce store reviews. We use it to collect customer reviews, it has been a game-changer. This assists us in ensuring a part of our social proof is taken care of and generating trust with potential customers. If we experience bumps along our way, their support team provides excellent service, troubleshooting and guiding us through our app issues. Thank you Fera team, keep up the great work!

Self-Love Collection
South Africa
2 months using the app
February 14, 2024

The review layout is well thought, and customers are automatically emailed a couple of weeks after purchasing a product. The support is so quick. I had a couple of changes I wanted to make and they got back to me in minutes.

fleurs et temps
United States
About 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️

We are glad to hear that you've had a great experience using our app so far and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

August 20, 2024

I've tried another review app, and decided to opt for Fera because it has everything that I need. I also got a great support from the app!

The Scented Scout
Philippines
April 23, 2024

Absolutely blown away with the customer service we received in setting up the app. Been using the app for a week now and we are very impressed with the capabilities and so excited to offer our customers the option of uploading images and videos.

Eden Perfumes SA
South Africa
6 days using the app
April 5, 2024

Excellent application for displaying product reviews. Great selection of layout options and very easy and simple to set up. Highly recommended.

WONDERCRAFT LTD
United Kingdom
3 months using the app
October 23, 2023

Absolutely amazing support! The product review widget normally only displays on the product page itself, but my store is a combination of the default product pages, plus custom pages that I use to showcase my products, and I needed the reviews to show on all. Roel brainstormed a few solutions with me, and created custom HTML I could add to the pages that were not the default product pages. My reviews can also now be placed at the bottom of the page, which I love! The level of dedication from the support team is top notch. Thank you!

Phoenix in the Stars
United States
Over 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review ❤️

We are so happy to hear that Roel was able to help you and find a solution that works!

Please reach out to us again at any time if you need anything 🙂

May 27, 2024

easy to install and manage. No need any help from the set up!

Oh Girl Gang
Hong Kong SAR
About 3 hours using the app
February 21, 2024

I have been using Fera for a few months and I am happy with the amount of customization it offers for your widgets. Also, the review process is simple and so easy! Their customer service team is always very quick to assist. Thank you for your help!

Dreamy Crystals
United States
5 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you have enjoyed our app over the past few months and enjoy the amount of customizations our widgets have!

Please reach out to us at any time if you need anything 🙂

March 25, 2024

Really easy to set up. Support is helpful and responds fast. I would especially recomment Fera, when you want to import existing Etsy reviews.

JumiHolzart
Germany
6 months using the app