Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 20, 2024

realy good

Sugartcake
United Kingdom
About 3 hours using the app
February 15, 2024

iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.

Emmaline's Hot Sauce
United States
Over 2 years using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️

It is wonderful to hear that not only do you like the features and have had a good experience with our support team, but that you also are enjoying the updates that we have come out with 🎉

Please reach out to us at any time if you need anything 🙂

April 17, 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australia
3 months using the app
June 26, 2024

Very cool app and support is very knowledgeable and responsive!
Give Holden a raise!!

Tattered Troll
United States
30 minutes using the app
June 8, 2024

I love the simplicity of the app. I was able to set it up in no time!

More Than The Universe
United States
17 minutes using the app
August 2, 2024

easy to use

One Little Cove
Australia
About 1 hour using the app
August 13, 2024

great and easy to use

TheGrayBearCompany
United Kingdom
15 minutes using the app
June 28, 2024

Muy buena app cumple todas mis expectativas

ZonaCamisetas
Sweden
About 2 months using the app
January 11, 2024

Excellent app and great service when I was a little stuck with trying to change it for my new shopify theme. I love the clean display and the easy functionality of this app too!

Vindi Paper Studio
Australia
Almost 2 years using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review 🙂

It is great to know that you are enjoying our app and its functionality on your store!

Please reach out to us at any time if you need anything 😁

April 18, 2024

Excellent app with simple integration. Best app Ive added to my shopify site !!

Apothekelly
United Kingdom
8 days using the app