Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 8, 2024

One of the VERY FEW apps I've been OK being billed for on Shopify...most simply do not work, or break other apps. Fera is excellent so far, great ability to leverage-in some of our channel reviews as well.

ZSPEC Design LLC
United States
3 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

We are so happy that you have enjoyed using our app and haven’t had the same experience as you’ve had on other apps. We always try to ensure that our merchants get what they paid for and are able to use our app with as few issues as possible 🎉

As always, please reach out to us at any time if you need anything 😁

May 23, 2024

Quite good app you can manage it very well and if u need help support is willing to help

Vask & Skin
Denmark
About 1 hour using the app
January 6, 2024

Reviews are in the top 5 must-have assets on your store products. These reviews look awesome on my store. Fera is the easiest app I have used and it saves me time. I love it and sure you will too.

Groovy Good Gadgets
United States
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️ and trusting us to help you gather your reviews!

We are so happy to hear that you like the way our app looks on your store and have found it to save you time, which is what we want!

Please reach out to us at any time if you need anything 🙂

March 17, 2024

I'm very happy with this app, their customer service and features. Highly recommend it!

En Casa Cooking Space
Australia
8 months using the app
May 4, 2024

so far it is the best review plugin I found.

Mellow Life
Hong Kong SAR
9 days using the app
May 14, 2024

Only free app that works well, for now choosing free option but still has great quality and actually worked other than many others which wasted time

GoldenGreeneryCo
United States
18 minutes using the app
January 16, 2024

I tend to be pretty tedious in ensuring that the apps we add to our Shopify store match the rest of our branding. I contacted Fera with a singular question which then turned into quite a few updates and Roel quickly assisted me in making quite a bit of magic happen.

We just launched and the ability to sync our Amazon reviews and introduce automated review requests has been a game changer for us!

Klock Werks
United States
About 1 month using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

Congratulations on the launch and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you had a great experience with Roel fro our support team and have been able to ensure that our app matches your store’s branding 🎉

As always, please reach out to us at any time if you need anything 🙂

January 22, 2024

Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.

Kissable
Lebanon
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉

Please reach out to us again at any time if you need anything 🙂

May 20, 2024

I just installed and let me tell you the support is the best!! Honestly, the best support I've ever had! Thanks guys great work! So far app is straightforward no issues.

Iyansa's Marketplace
United States
32 minutes using the app
January 23, 2024

Having a good design for reviews is cretical to have a branded store and Fera Delivers that. Their support is fast and quick to help as well. Cant recommend enough

Pawsitive Tee
United Kingdom
5 months using the app