Reviews (6,003)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.
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Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.
Thank you for your review 🙂
It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉
Please reach out to us again at any time if you need anything 🙂
What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site.
I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page.
I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉
Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own.
You can reach out to support in your Fera dashboard or through help@fera.ai.
Great back-end interface, easy to install and operate. Looks great on our website. Customer service is responsive and super helpful.
Absolutely fab app , we now have over 2000 reviews imported seamlessly from etsy to shopify , the team is amazing support is almost instant and always perfect could not be happier
Thank you for your review ❤️
So happy to hear that you’ve liked import feature and have been able to use it to import your Etsy reviews!
As always, please reach out to us at anytime if you need anything 🙂
Great product, Exceptional support from the team. Loved it
Very happy with how easy this app is to use.
I also love how it seamlessly integrates into our store's theme
Thank you for your review ❤️ and for trusting us to help you gather your reviews!
We are so happy to hear that you are liking our app and how it integrates with your store's theme!
Please reach out to us at any time if you need anything 🙂
Very good!
Great customer service and phenomenal product! Been using Fera for over four years now
Reached out for help and Roel helped me within 5 minutes and sorted the widget out for me. Great app i recommend to everyone. We use the free app and it works perfect for our website. Thank you again!
Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂