Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

February 22, 2024

I highly recommend this app, easy to use and navigate. Great for customers to see all reviews in one central loction.

Pet Store Collective
Australia
8 months using the app
January 8, 2024

Great app, have been using it a while now and its awesome. Love the fact that you can import Etsy reviews!

Bridal Delights
Australia
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

It’s too great to hear that you are liking our app and the Etsy import feature!

Please reach out to us at any time if you need anything 😁

February 23, 2024

Great app that makes it easy to offer sales-boosting reviews in the store. The backend is simple, functional and easy to use. Don't regret choosing the app for a second.

hidden moments
Germany
Over 1 year using the app
January 26, 2024

This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.

HomePride
South Africa
2 months using the app
November 26, 2023

Excellent choice to show your reviews without paying a fortune. Also very good and fast customer support!

pagne_dk
Denmark
10 months using the app
July 31, 2024

Amazing app

Handcook
India
32 minutes using the app
February 3, 2024

Very happy with how easy this app is to use.

I also love how it seamlessly integrates into our store's theme

Cheshire Print
United Kingdom
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and for trusting us to help you gather your reviews!

We are so happy to hear that you are liking our app and how it integrates with your store's theme!

Please reach out to us at any time if you need anything 🙂

February 27, 2024

Very helpful. Mega quick to sort out my issue.
Very polite and understanding.
Thank you.

Art Gecko
United Kingdom
11 months using the app
January 12, 2024

What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site.

I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page.

I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.

Worth the Wheat
United States
12 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉

Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own.

You can reach out to support in your Fera dashboard or through help@fera.ai.

January 4, 2024

Excellent app that we will use ongoing for our store. We have a huge catalog, so getting reviews for all products is challenging on our own - the connection to Amazon is seamless and incredibly valuable. All support questions have been addressed immediately, almost always same-day.

VIPOutlet
United States
3 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review!

It’s so wonderful to hear that you’ve had a great experience with our support team and that getting reviews has now become easier 🎉

Please reach out to us at any time if you need anything!