Reviews (5,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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Just started to use it. So far so good. Will update in the future…
Great app, very easy to set up and use. Customer support is awesome, they're always very helpful whenever I have a question. Highly recommend!
Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.
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Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.
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Great App, Has everything you need , super easy to use, and customer service will go above and beyond to help you, special thanks to Holden! he stayed with me for so long trying to help me out get everything perfect on my store. thank you again !
I just start using it so I dont know yet. Hopefully it will help me get sales
Love this app! Easy to use, can set automatic emails to prompt customers to leave reviews and amazing live chat help too! 10/10
Reached out for help and Roel helped me within 5 minutes and sorted the widget out for me. Great app i recommend to everyone. We use the free app and it works perfect for our website. Thank you again!
Great app. Easy setup and when I had some questions their support was very responsive and helpful.
Wonderful integration, customization, and service. We've tried a few other apps but Fera is by far the best for our candle business.