Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify stores. It's praised for its ability to import reviews from various platforms, respond to reviews, and offer a Q&A feature. The automated email system, review verification process, AI response feature, and social proof widgets are highlighted for enhancing customer engagement and conversions. The customer service is noted for its responsiveness and problem-solving efficiency. The app is also considered competitively priced, making it suitable for small businesses. Merchants report that it boosts brand image, customer trust, and loyalty.

April 8, 2018

will surely recommend it to a friend

Woody Walks
India
5 months using the app
June 3, 2021

Love it! Website reviews are great for site and the customer service is fantastic and super fast. thank you!

Gamila Rugs
Australia
5 months using the app
March 10, 2021

Super easy set up! There are so many options to choose from when setting up a store. I'm a review person myself so I'm happy I chose this app. Can stress how seamless it was.

Shop ITSIT
United States
5 months using the app
Fera Commerce Inc replied March 11, 2021

Thank you for letting people know how seamless Fera is to set up! We love that you are using Fera for reviews :)

April 15, 2018

Not only is this app effective, the support is AMAZING!! I had an integration issue solved on the backend on a Sunday night! I'm a fan.Thanks Banana Stand!
Yoshi

Offerz All Day
United States
5 months using the app
November 25, 2020

They helped me very well, with very good customer service on their part, and their skills are very good I recommend it 100%

CAPSCUBE
Spain
5 months using the app
November 18, 2021

This app is by far the best app to get customers to leave reviews. It's super easy to install and use. If you're looking for an app to help you get reviews...look no further.

Cooks Who Feed
Canada
5 months using the app
October 27, 2022

Great review app with the all the features we require. Developers are quick to respond and happy to make customistions.

Eas Fors
United Kingdom
5 months using the app
Fera Commerce Inc replied October 28, 2022

Thank you so much for your review 🙂 It wonderful to hear that you have had a great experience with our support team and that you are liking the features!

Please reach out to us at any time if you need anything 🙂

July 8, 2021

This app has a great overview, looks amazing! I also really like the design of it. Love the features it has, very professional and works amazing!

NORDIC BEAUTY
Denmark
5 months using the app
November 9, 2018

Great app. 100% recommend it for any store type. I personally like the tool that says "someone form {city} is viewing this item.

shop5355
United States
5 months using the app
August 10, 2020

Second time I used them! Never disappointed me in their customer service. Roel and Holden go beyond what is required just so awesome to be with them, they help customize your skills and never disappoint. Price point is also awesome. One stop skill for everything

Keep it up guys!

Sensible Mask
Canada
5 months using the app
Fera Commerce Inc replied August 18, 2020

Wooohoo! Those guys are great for sure. Thanks for being a customer again. We appreciate you.