Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited September 18, 2018

Great App, lots of features all in one place. I would definitely recommend anyone to download this app.

Car Decor Lab
United States
5 months using the app
July 7, 2021

So far so good. Pretty easy to use and I appreciate that. Self explanatory and options to customize.

StarGirl Extensions
United States
5 months using the app
March 13, 2018

This app is honestly one of the best apps I've ever used and you really can't beat the price haha. give it a try.

Retailchimp
United States
5 months using the app
March 4, 2021

Great app! Works very well for my needs and easy to use. I enjoy being able to load existing reviews and loading new reviews.

RiChee' Luxe
United States
5 months using the app
May 24, 2021

very easy to use. I love how it automatically blends with the website design
without having to adjust.

Audra Darling
United States
5 months using the app
February 11, 2021

I love the simple yet classic layout for the review section. Blends in nicely to my store and makes it look more trustworthy.

strapuk
United Kingdom
5 months using the app
February 3, 2023

I've used most of the review apps over the years and stumbled across Fera last year. I've got nothing but great things to say. It's easy and intuitive to use, the price point is perfect and the support is amazing. Thank you Fera - keep up the good work.

Special thanks to Holden, Kemi and Roel for all their help nothing is too much trouble for these guys.

Blue Panda
United Kingdom
5 months using the app
August 25, 2021

This app is easy and intuitive to use. Only useful features with no bloat. Other apps would do well to mimic Fera's Customer Experience.

FiftyPretty
United States
5 months using the app
March 28, 2022

I was recommended this app to obtain customer reviews. It was excellent. Easy to use and it works. I had a small issue, used customer service wiz Holden, and it was resolved. Superb customer service.

BUZZ Coffee Beans
Australia
5 months using the app
January 26, 2021

Very good app, i am using it only for customer reviwes on my website and it wordks freat. Very good service and great support.

VeronicaMoniniShop
Italy
5 months using the app