Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

November 29, 2018

I used this app to create urgency. It is really helpful. Not spammy. Really creates a fear for the customer to purchase right away

Your Gloasis
United States
5 months using the app
May 12, 2018

ok!!!!!!!!!!!!!!!!!!!!1

Hstorepromocoes
Brazil
5 months using the app
November 15, 2023

Very easy and free - great product! Dont change it please!

FashionSpunk
United Kingdom
5 months using the app
January 4, 2021

It's a great app and I love the name (Fera) - it's a star in my daughter's fantasy novel too. lol
Now I can have reviews and send emails to my customers to get more of them! Yupii...

Epyzone
United Kingdom
5 months using the app
Fera Commerce Inc replied January 5, 2021

Very cool! I'll have to Google that novel :)

Yessss!! You don't know how happy it makes us to know that you are using Fera for your product reviews.

February 26, 2018

this app is really easy to use i love this app and it grows sales very fast

Killer Tactics
United States
5 months using the app
July 7, 2021

Not good with technology! So easy to use and user friendly. Able to easily figure it out with no hassles at all.

IVY and DEE
South Africa
5 months using the app
October 13, 2022

Amazing review app, really love their features and hopefully bringing more customer for us by building social trust.

Bazzaz
Australia
5 months using the app
Fera Commerce Inc replied October 14, 2022

Thank you so much for your review! So happy to hear that you are liking our app and its features 🎉

Please reach out to us at any time if you need anything 🙂

Edited August 14, 2018

Edit, technical services got in touch after receiving my below review and added some code to fix the mobile width if social popups. Thank you!!

Works well so far! A great app, however, the mobile popup for purchases etc is too wide for the screen on my P20 pro and no matter what I do, I can't bring it back into the screen in design settings etc.

Crave Envy
United Kingdom
5 months using the app
Edited December 20, 2018

Great app! Will help me increase conversion big time and I am looking forward to seeing the effect. Easy to use!

iconicfashionldn.com

iconicuk
United Kingdom
5 months using the app
April 8, 2023

Great app, have really had no problems with the integrations and looks really solid on site! Not sure I have any notes, maybe the UX for review prompting outreach to form submission could be better.

Rolli Shades
United States
5 months using the app
Fera Commerce Inc replied April 10, 2023

Thank you for your review ❤️

It’s great to hear that you are liking our app and how it looks on your site! We’ll take your suggestion about the UX into consideration!

As a side note, you can change the look of the review for submission to fit better for your website/brand, check out this article for more: https://help.fera.ai/en/articles/7126985-how-do-i-change-the-review-submission-title

Please reach out to us at any time if you need anything 🙂