Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

March 16, 2021

Just amazing experience so far, they let me add reviews from my customers for free and forever, not like others.

dalùteo
Italy
3 months using the app
August 14, 2021

Love this app! Been searching for good review app for weeks. This one is perfect. Easy to use, a lot of features. OH yes!

Crystals Tribi Reiki
United Kingdom
3 months using the app
May 10, 2018

quick and easy to use, plug in and play. love it

Flockwood
United States
3 months using the app
February 28, 2018

Easy to set up and pretty cool.

Epiphany Wow
United States
3 months using the app
July 27, 2018

great help to newbies who wants to have more foot traffic on their site

Pinoydrones
Philippines
3 months using the app
March 11, 2022

Great app and very simple to use. It was a breeze to set up widgets and review settings. Worked great on my store.

The Natural Rat
United States
3 months using the app
March 30, 2018

One of the best app what i ever use

Magick Space
Canada
3 months using the app
March 4, 2021

I have not received the initial service I actually signed up for but I do like the set up and the information I was provided about my shop so far.

NATURAL SWEETS SKINCARE
United States
3 months using the app
December 9, 2021

Only started using this app but so far everything is great. Hope to see it boost my SEO soon once the reviews start rolling in. Another point is the customer service is just top notch. Especially Jay, who has constantly been an angel in disguise and has swooped into with fixes and other tips to run the reviews on my site seamlessly.

Combatica
United Kingdom
3 months using the app
Edited August 25, 2022

Got a response from fera team in a very short time. Good job!=========== Service is back now. I'll keep this review in 1 star until I get a satisfied answer or solution for this temporary service down risk. =========== The service is down now!!!! I cannot even access Fera main page - fera.ai!!!! What's going on?!?! =========== Good integration with Shopify! We decide to use this tool to increase our conversion rate through its incentives feature!

Oasense, Inc.
United States
3 months using the app