Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

December 8, 2023

We were looking for a reasonably priced reviews app that looked good on the front end and had a simple backend interface. Fera has it all, great looking widgets, easy to install, super simple backend that just get's the job done.

Support is exceptional, Holden is the master at his domain, helps customize and setup the app flawlessly especially after hours (isn't that when we shop owners do our best work).

Being from Canada is a bonus, but that's the not the real reason, it's the group of people behind this app that makes all the difference.

Give it a try you won't be disappointed.

Only wish they introduce SMS review request soon, it's in the works I have heard.

Frank
LATHR.COM

LATHR
Canada
6 days using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your kind and glowing review 😁

We are so happy that you were able to find what you were looking for with our app and have had a great experience with our support team's Holden 🎉

There will be many new features rolling our this year, so stay tuned!

Please reach out to us again at any time if you need anything 🙂

March 1, 2024

Great review app, and the team is terrific about customizing placement to fit our template - amazing that they can do it remotely!

Cunningham Piano
United States
28 days using the app
February 10, 2024

It is very Simple and Great UI to use. Highly recommend this app to anyone who is looking to get more conversions.

Rewind Threads
United Kingdom
2 months using the app
December 28, 2023

Great Experience here it has so many feature or easy to use

ABK Grooming
India
7 months using the app
January 4, 2024

Love it perfect for helping me get my reviews

One Baby
Australia
Over 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 21, 2024

This app is very good and customer support is top tier! Every time I have reached out they have fixed any issue for me and I like the automated review requests you can set up.

Lori in Theory
United States
18 days using the app
November 8, 2023

Holden was super helpful in fixing a discrepancy that came up. Replied quickly and was very friendly! The app itself is intuitive and customizable perfect to my needs.

1235 Smokes
United States
3 months using the app
January 3, 2024

Customer service is the best. So helpful and go an extra mile to help you improve your experience.

Aralis Animals
Australia
5 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 😁

So happy that our app has performed well for you and that you have had a good experience with our support team!

Please reach out to us again at any time if you need anything 🙂

March 26, 2024

Very Good Experience with optimizing Product reviews and Ad videos.

Fit Fam Collective
Qatar
17 days using the app
December 15, 2023

Amazing app! you need to add this to your shopify store. Theyre so helpful when you have questions! 10/10 recommend!

Curio Commons
United States
5 months using the app