Reviews (5,956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and engagement through authentic reviews, which helps increase store visibility and sales. It features capabilities like importing reviews from platforms such as Amazon, Etsy, and Trustpilot, and offers customizable widgets that fit various website themes. The app supports customer photos and videos in reviews and includes AI-powered tools for efficient review management. Merchants praise its user-friendly interface and reliable performance, with a support team known for quick and effective real-time assistance via live chat. This app is noted for its seamless integration with Shopify, significantly boosting online store rankings and sales.

April 28, 2018

I just started and they have got me so many views and orders!

Strainz Apparel
United States
About 2 months using the app
June 21, 2021

very simple to use and exactly what I was looking for. great for giving social proof to customers. highly recommend

Watch Fit
South Africa
About 2 months using the app
Edited November 14, 2018

This app is easy is pretty good at what it does. It does a good job at adding social proofing to your store. This made my store look more professional.

Quaint Snail
United States
About 2 months using the app
November 30, 2018

Just trying this app and hope its good. Lets see how it works. Hope to use it if its good. Worth a try. Thanks.

Coolioos
Israel
About 2 months using the app
August 12, 2023

I was looking for a simple and affordable review app for my small business and Fera has been a great fit so far. I ran into a small glitch with one of the widgets tonight and used the chat function to send a message to the customer support team. It said that they would be back on Sunday (I messaged on a Friday night), but Holden got back to me within 30 minutes and followed up shortly after that to let me know the glitch had been fixed. Really appreciate the prompt customer service!

Plants for Pet Parents
United States
About 2 months using the app
Fera Commerce Inc replied August 24, 2023

Thank you for your review ❤️

We are so happy that you’ve had a great experience with our support team and that Holden was able to help you in a timely manner 🎉

Please reach out to us again at any time if you need anything 🙂

June 19, 2018

I love it so much and it is sooooo easy to use!

Starlight Outlet
United States
About 2 months using the app
April 10, 2018

Great app, thank you Banana Stand for making it so easy to use and for making it free while you start getting your store up and running.

Ranger Co
United States
About 2 months using the app
February 19, 2021

Love how reviews are displayed and the shopper journeys feature. They also offer great support that goes as far as reviewing your store and suggesting improvements.

GleeBoxx
United Kingdom
About 2 months using the app
May 3, 2018

Looking forward to utilize this ap

Newworld Commerce
United States
About 2 months using the app
January 29, 2018

It looks like a very good app just started using it. I hope to benefit from this app soon! :)

Myhandygear
United States
About 2 months using the app