Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

February 4, 2018

Helped Engage my customers and bring in more sales

The Healthy Home
United States
17 days using the app
October 27, 2022

So far working well. I don't like the limitations on what I can do for free. Would like a bit more basic capabilities for a cost effective price.

Allumette Candle Co
United States
Over 1 year using the app
Fera Commerce Inc replied October 28, 2022

Thank you for your review! It is great to hear that you are liking the app so far ❤️

Depending on your needs, the 'StartUp' plan may be what you are looking for at a reasonable price!

Please reach out to us at anytime if you need anything! 🙂

May 4, 2021

So Far so good, I will be back in 30 days to update review since today is first day. So far the layout and everything is simple.

iHealSX
United States
Over 1 year using the app
March 10, 2021

Outstanding customer service. We were using another review service that wasn't terrible, but their customer support was unacceptable. So I found Fera, and they went above and beyond to help me. My CSV file had a couple errors and I requested help to fix my file. Holden fixed everything, and looks amazing. The layout is super clean and love the interface. Thank you!

Face Steamer Co.
United States
17 days using the app
Fera Commerce Inc replied March 11, 2021

Holden is the best, isn't he? Thank you for switching to Fera for your product reviews. Reach out any time!

January 14, 2021

I used this app to help with reviews. I like how it come pre-populated for you where you don't have to put in your own. Would recommend this app.

Pajama Bay
United States
17 days using the app
Fera Commerce Inc replied January 18, 2021

Hey Hey Pyjama Bay!

Just to clarify, what you were seeing in your preview might have been sample reviews (when you were adding the widget in the preview) unless you imported your reviews from other review platforms! We don't pre-populate/generate reviews for your store :)

Thanks for using Fera!

May 2, 2022

I transferred over from Wix, it was super easy to transfer reviews over and apply in my new shopify store. I did get stuck at one point (I made a silly mistake) and the support was so great to help me fix the issue. This is also really professional looking app for your website, integrates well and I would highly recommend it.

Sunday Ritual Limited
New Zealand
17 days using the app
August 5, 2021

yes sir! excellent app, facil y muy util, la recomiendo, hasta ahora es un exito usarla, fue un buen elemento agregado

JERGHATS
United States
17 days using the app
Fera Commerce Inc replied August 16, 2021

Thank you for taking the time to leave us a review! It's great that you are liking the app, and thank you for trusting us to help you gather your reviews😁

Please let us know if you need anything in the future!

April 23, 2018

Amazing App. Convenient and easy to use

Quick Cloth Co
United States
17 days using the app
January 21, 2021

So far so good. Wish it connected with Klaviyo but not bad. I am still exploring the program. At least customer service is responsive.

HxTM
United States
About 1 year using the app
May 15, 2018

Easy set-up! can't wait to try it out and see my business grow.

Habitual Livelihood
United States
17 days using the app