Reviews (5,968)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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Great review app! I use Fera for my other store aswell. Very satisfied with the possibilities it has and the fast and good customer service is great! Thanks for the help Roel! I recommend Fera to everyone!
good review system thanks heaps very well done yes good much good this helped me alot when making my website
YAY! Happy to hear that you love our review system. Thanks for being a customer.
Holden was alot of help! he walked me through the set up. much easier than other apps i had tried already
I have been using the app for more than a year on my website https://oliveoil.green/ and I am completely satisfied with both the service and support. Thank you!
Easy to use and helpful customer service. Customizations are fairly simple to do on your own. Chat support is accessible on-site, too.
Thanks so much for your awesome review! We take pride in our customer service, so we are happy you appreciate it.
So far, this app has been very easy to use and set up. It has a lot of nice features. I wish it had more customizability with their email templates. Other than that it's been great and so is their customer service. I strongly believe reviews are one of the most important things you can add to build trust with potential customers and increase sales.
Thank you so much for your review🎉 So true and thank you so much for trusting us to help you gather reviews! If you need anything or need help with email customization, please reach out at any time 😁
this is a easy to use app. I added it after having alot of trouble with other apps. However I dont see "review this product" feature. but only and invitation by email to submit a review.
Great app & great customer service! The guys have been super helpful and super responsive with all of my queries
The navigation, conversion, and optimization this app gives at the price is beyond awesome. I really love what they offer 100%
It's easy to use this app to convert my social media reviews onto my website. Will continue to use..