Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

February 22, 2018

Awesome! Great value especially considering its free!

Click Buy Guy
United States
Almost 3 years using the app
December 19, 2023

Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.

Esy Arts
United States
Over 2 years using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review 🙂

It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉

Please reach out to us again at any time if you need anything 🙂

July 18, 2022

Reviews are crucial to trust with your new potential customers. For sure recommend this app. Fera is also super easy to use.

LOUD 'N' PROUD LLC
United States
Almost 3 years using the app
July 21, 2022

I've been impressed with this app so far. I'm able to add reviews to my products and it's even requesting reviews from my customers automatically.

Riles & Bash
United States
Almost 3 years using the app
May 16, 2022

I've had this app for about a year & it's great! If anything is ever amiss (which is rare) their customer service team fixes it right away. Highly recommend.

Sage Centauress
United States
Almost 3 years using the app
December 3, 2020

Best app ever most of all the customer service is beyond impeccable. HELPED MY STORE convert better THANK YOU SO MUCH

GlammedNaturallyOil
United States
Over 2 years using the app
August 10, 2018

This is a pretty good app even though social proof popups don't work anymore

Top Of The Galaxy Clothing
United States
Over 2 years using the app
July 6, 2022

Great app! I have been using it for years. The support team is also very helpful. I would recommend it to any other store.

The Decor House
Australia
Over 2 years using the app
Fera Commerce Inc replied July 13, 2022

❤️Thank you for your review❤️ Thank you for also continuing to use our app over the years and trusting us to help you gather reviews!

As always, if you ever need help please reach out to us at any time if you need anything and our support team will, as always, be happy to help 🙂

Edited April 25, 2024

Super customer service from Vasko, as usual :)

My Store
Canada
3 days using the app
August 26, 2021

We just uploaded this app to send request to our customers and it was seamless operation. Trust our business will benefit from this app long term.

Pieces of Joy
Australia
Over 2 years using the app