Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 30, 2018

I used this app and it really help me with my increase on sales, it has help me get to know where my customers are

Our Shop
United States
1 day using the app
July 12, 2018

Very helpful app. Am excited to see where its features will take me and my store. Easy to operate and understand. The guys at Banana Stand really know what they're doing!!

Slikpop
United States
1 day using the app
February 12, 2018

Amazingly amazing! The best app ever.✨

Passionatestuff
United States
1 day using the app
October 23, 2022

Works great! I takes a little time to set up the widgets when you customise them, but the app is very user friendly. Installed yesterday and got my first 10 reviews already!

Soy and Scents
Belgium
1 day using the app
November 17, 2021

WOW WOW WOW. If you are looking for a product review app that has it all, look not further than Fera. I spent a whole day researching pretty much every product review app available in the shopify app store. I then reached out to all the ones that made my top list. Fera did an awesome product demo with us where they answered all of our questions, they are really competitively priced, and the number of features they have is mind blowing. We loved that video reviews are available. Their service team has been exceptional in helping us make sure this looks great on our site. And we can't wait to utilize the many other widgets they offer, to help us increase sales. Thank you Fera! So glad we found you.

Little Warrior Nutrition
Canada
1 day using the app
Edited May 11, 2021

The app is not bad for managing the reviews, but many of the customizations are still in preparation. It seems dev portal and technical documentations are still in preparations. So I guess if you are using English and are a basic user with no-code requirements, this may be the right one for you. ---- This is an addition and update to this review due to the engagement for the partner success team at Fera. They were very eager to try and meet our team's needs and were able to disclose more dev portal information that disclosed how the tags work in the custom editor. This was useful but at the sametime I believe should have been available from the start as they are advertising how powerful their solution is. However based on their efforts I've added another start. The mechanism to try and getting you buy-in to the up-selling on their capabilities is a bit unfortunate and due to this I wouldn't give this 5 stars until their platform is really complete.

EN Beauty Salon
France
About 1 month using the app
January 31, 2023

Awesome app. I have no experience building a website or anything like that, have difficulty just using Shopify templates. This app is really easy to use with no hassles. Highly recommend.

CushyCushy
Denmark
1 day using the app
August 8, 2018

nice app, very helpful :). But a little bit too complex

Ncgirl
Norway
About 1 month using the app
May 17, 2023

easy to navigate in my shop. i was able to import my old reviews right into this app sp they could appear on my new store theme

83Eleven
United States
1 day using the app
April 4, 2018

So easy and got me way more sales!

Ritzy Picks
United States
1 day using the app