Reviews (5,997)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

October 23, 2022

Works great! I takes a little time to set up the widgets when you customise them, but the app is very user friendly. Installed yesterday and got my first 10 reviews already!

Soy and Scents
Belgium
1 day using the app
November 17, 2021

WOW WOW WOW. If you are looking for a product review app that has it all, look not further than Fera. I spent a whole day researching pretty much every product review app available in the shopify app store. I then reached out to all the ones that made my top list. Fera did an awesome product demo with us where they answered all of our questions, they are really competitively priced, and the number of features they have is mind blowing. We loved that video reviews are available. Their service team has been exceptional in helping us make sure this looks great on our site. And we can't wait to utilize the many other widgets they offer, to help us increase sales. Thank you Fera! So glad we found you.

Little Warrior Nutrition
Canada
1 day using the app
Edited May 11, 2021

The app is not bad for managing the reviews, but many of the customizations are still in preparation. It seems dev portal and technical documentations are still in preparations. So I guess if you are using English and are a basic user with no-code requirements, this may be the right one for you. ---- This is an addition and update to this review due to the engagement for the partner success team at Fera. They were very eager to try and meet our team's needs and were able to disclose more dev portal information that disclosed how the tags work in the custom editor. This was useful but at the sametime I believe should have been available from the start as they are advertising how powerful their solution is. However based on their efforts I've added another start. The mechanism to try and getting you buy-in to the up-selling on their capabilities is a bit unfortunate and due to this I wouldn't give this 5 stars until their platform is really complete.

EN Beauty Salon
France
About 1 month using the app
January 31, 2023

Awesome app. I have no experience building a website or anything like that, have difficulty just using Shopify templates. This app is really easy to use with no hassles. Highly recommend.

CushyCushy
Denmark
1 day using the app
August 8, 2018

nice app, very helpful :). But a little bit too complex

Ncgirl
Norway
About 1 month using the app
May 17, 2023

easy to navigate in my shop. i was able to import my old reviews right into this app sp they could appear on my new store theme

83Eleven
United States
1 day using the app
April 4, 2018

So easy and got me way more sales!

Ritzy Picks
United States
1 day using the app
April 9, 2018

Amazing app ! I recommended this app !

Business Insider Capital
France
1 day using the app
April 1, 2018

Great app to keep sales up and customers

Exclusive Executives
Guyana
About 1 month using the app
September 29, 2021

It took a while for the support to answer my question but when they did they solved the problem fast. Excellent service!

Ringholder
Sweden
1 day using the app
Fera Commerce Inc replied September 29, 2021

❤️Thank you so much for your review!❤️ We're so happy that you had a great experience with our support team!

Please reach out to us again at any time if you need any more help.