Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 24, 2018

Looks cool, hoping for great results

Taliago
Ireland
Over 2 years using the app
June 9, 2020

It makes my day easier and helps increase my sales! I would recommend this again and again, to anyone who asks.

PhinLife.com Submariner Apparel
United States
Over 2 years using the app
Fera Commerce Inc replied June 18, 2020

Woohoo! Thanks for the positive review. Let us know what we can do to earn that extra star!

January 15, 2022

Amazing app. Very simple interface that helps not so tech savy to use the platform effectively and perfect free plan for beginners.

THE MAARG
Nepal
Over 2 years using the app
March 21, 2024

great customer support

Anime Kulture
India
2 months using the app
April 28, 2022

I've been using the widgets and social validation, love it so far!
It's great they have the option to customize the JavaScript code, it allows for great customability

Daline Nails
Australia
Over 2 years using the app
January 9, 2022

Very good product for customer reviews and sending out emails to customers to remind them to write a review. Emails are highly customizable as well.

Vitalon
Germany
Over 2 years using the app
October 7, 2017

easy to use, straight forward, love the app!

Skellyshopsg
Singapore
Over 2 years using the app
March 15, 2022

Very simple to use! customer service is fast and excellent - have not noticed any bugs, will definitely use it again!

Kibbles!
Singapore
Over 2 years using the app
December 29, 2020

gr8 app and service provided by the staff. the price is affordable and totaly worth the service . suggested 100%

FOOTWORK SHOP
Italy
Over 2 years using the app
Fera Commerce Inc replied January 5, 2021

Thanks a bunch for the great review!

June 29, 2021

i use this app to get reviews from customers, it's very easy to use and I like that I can also see where people are shopping from.

EllieHan Earrings
United Kingdom
Over 2 years using the app