Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited January 15, 2021

It's great and there's a free plan. Great customer service as well, Holden helped me with all my questions :)

Bello Villa
United States
Over 2 years using the app
Fera Commerce Inc replied January 18, 2021

Holden is so great! Glad you are enjoying the free plan for your store. Thanks for the review!

March 6, 2021

Such an easy app to use - LOVE IT! It has been a total life saver, my website looks so much better now

G O L D E N H O U R
United Kingdom
Over 2 years using the app
July 10, 2023

I using this review plugin for my website, and I must say, it has been a good choice! This plugin has made it incredibly easy for my customers to leave their feedback and share their experiences. The user-friendly interface allows for hassle-free submission of reviews, and the customization options have allowed me to seamlessly integrate it into my website's design. Not only does the plugin display the reviews beautifully, but it also helps build trust and credibility with potential customers. I am thrilled with how this plugin has enhanced my website's user experience and boosted my online reputation. If you're looking to add a review feature to your website, I highly recommend this plugin for its simplicity, functionality, and overall effectiveness in showcasing customer feedback.

Buenospa
United States
Over 2 years using the app
Fera Commerce Inc replied August 24, 2023

❤️Thank you for your review ❤️

It’s is so great to hear that you like the UI of our app and it’s been a benefit for you and your customers!

Please reach out to us at any time if you need anything 🙂

February 6, 2021

If you are looking for an app that is the most cost-efficient and provides the most feature, Fera is the app to go. The amount that they are charging for a subscription and the features they provided are super worth it. It meets my store need and beyond. I will highly recommend Fera if you are a small business looking to build customer trust & review. You can do these with Fera all in one.

Animon Life
United States
Over 2 years using the app
September 28, 2021

Great app to optimize conversions, upsell and build trust. The app is also very easy to use and gain insights of customer journeys.

BeautyFix MedSpa
United States
Over 2 years using the app
February 16, 2022

Simple to used and my customers love it! It helps to have a better knowledge regarding products they love and offer discounts when they submit their feedback.

Blooming Intimacy
United States
Over 2 years using the app
March 27, 2021

A very good app and I love that you can use the revies widget with photo reviews for free. It also automatically matched my store colours and fonts

The Preset Lab
Australia
Over 2 years using the app
March 22, 2021

Fera is great. Installed and had it running in 30 minutes. Intuitive and simple. Love the HTML tag feature to get widgets right where I want them on my custom site.

Messen Design Inc.
Canada
Over 2 years using the app
January 31, 2018

nice and keeps things easy. Great way to convert sales

Stonerstop
United States
Over 2 years using the app
March 29, 2021

I just installed it, trying this out and so far so good. This is an amazing tool, and customer service is fast and super friendly. There is stuff that could improve on the platform, but I mean. I recommend this 100%. If you need to add in reviews, images and send email to previous customer. THIS IS YOUR TOOL! get it now. I swear, I have been searching for weeks and finally found what I was looking for. I will leave a further review in few weeks times. Thanks!

SASSKY COLLECTION
Ireland
Over 2 years using the app