Reviews (5,968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

May 9, 2018

Good so far can't wait to see if this helps. I'll be back in a month to let you know.

Rising Sunfpv
Australia
Over 2 years using the app
October 28, 2020

Excellent customer service! They helped me set up special request features and everything works fine. I am really happy with the app

Couture Shop
Switzerland
Over 2 years using the app
Fera Commerce Inc replied November 12, 2020

Happy to hear you were helped by the team! They are truly awesome. Let us know if you need anything else :)

July 16, 2021

I just started using this app. I like the flexibility it has to do automated campaigns and one-offs. I also like the verified customer feature. It also helped me understand my customers journey. The way the reviews display on the website is very nice. So far so good Fera!

Les Boulangers Keto / The Keto Bakers
Canada
Over 2 years using the app
July 26, 2022

I really like the Fera Product Reviews App. It's great to be able to clearly show how many reviews and ratings on each product page. I like the customer photo option too.

Leather Needle Thread
United Kingdom
Over 2 years using the app
November 24, 2020

Really helping support. Love the system. Amazing Ai engine designed to convey brand and boost sales. p.s. I used this app over 1 year

Monthly Korean Snack Subscription Box | SeoulBox
United Kingdom
Over 2 years using the app
January 25, 2021

Does exactly what I was looking for, super straightforward to add to my store! Had a minor issue and support was great in helping me get it sorted out.

The Easy Tile Leveling System
Canada
Over 2 years using the app
January 26, 2018

Great, so easy to set up! I'm sure it can help to acquire more customers

Gadget Backpack
Hungary
Over 2 years using the app
November 8, 2018

Amazing customer support, patient, answered all questions and walked me through the entire set-up process and even did much of it for me!

EverVows
United States
Over 2 years using the app
Edited January 5, 2022

Holden's assistance this evening in getting us setup with this app was nothing less than exemplary.

ShopInfinityCBD
United States
Over 2 years using the app
October 17, 2017

Awesome app, gives a lot of trust and helps my products build momentum to actually start selling.

Class First
United States
Over 2 years using the app